Receptionist

Care Concern Group; Wimborne Minster; On-site; GBP 13,000 - 18,000; Part time

Job summary

Join the leading Care Concern Group as a Receptionist in our award-winning care home, providing exceptional customer service and supporting our residents. You will be responsible for managing calls, welcoming visitors, and assisting with various administrative tasks, playing a crucial role in ensuring a smooth operation. This position offers competitive pay, a supportive working environment, and a chance to make a positive impact on the lives of others.

Benefits

Paid DBS

Pension scheme

Free uniform

Onsite parking

5.6 weeks annual leave

Qualifications

• Friendly, reliable and enjoys being part of a close-knit team.
• Good attention to detail and calm, organised approach to work.

Responsibilities

• First point of contact for residents, families, visitors and colleagues.
• Manage incoming calls, welcome guests, and assist with administrative duties.
• Maintain accurate records and create a calm atmosphere.

Skills

Communication

Organisational skills

Interpersonal skills

Attention to detail

Job description

Location:Ringwood Road - Three Legged Cross,Wimborne,Dorset,BH21 6RB

Our award-winning care home in Three Legged Cross provides exceptional Residential, Dementia and Respite care for up to 71 residents. Purpose built to offer both comfort and quality, our home is a place where residents feel truly cared for and where every member of the team plays a vital part in daily life.

We are now looking for a friendly, organised and approachable Receptionist to join our team. If you take pride in excellent customer service and enjoy helping others, this is a rewarding opportunity to be the welcoming face of our care home.

What we offer:

• £12.50 per hour
• Contracted to 26.25 hours per week, including alternate weekends
• Paid DBS, pension scheme, free uniform and onsite parking
• 5.6 weeks annual leave (based on a full time contract)
• A supportive, values-led working environment where your contribution is appreciated

Your role:
As Receptionist, you will be the first point of contact for residents, families, visitors and colleagues, helping to create a calm and professional atmosphere from the moment people arrive. You will handle incoming calls, welcome guests, manage post and keep records updated, while assisting with a variety of light administrative duties to help the home run smoothly.

Your strong organisational skills and approachable nature will help ensure every visitor and colleague feels supported and welcome. From maintaining accurate information to offering a warm smile at reception, your role is key to the smooth running of the home.

What we are looking for:
We are looking for someone with excellent communication and interpersonal skills, good attention to detail and a calm, organised approach to work. Previous experience in a similar front-of-house or administrative role is helpful, but not essential — we welcome individuals who are friendly, reliable and enjoy being part of a close-knit team.

About us:
Our care home is part of Care Concern Group, a market leading, family-owned care provider with over 100 homes across the United Kingdom. We are passionate about delivering outstanding care for our residents and creating rewarding workplaces for our teams.

Our values – Trust, Respect, Passion, Kindness, Inclusivity – guide everything we do. If these values matter to you too, and you are ready to bring professionalism and warmth to a role where you will be valued, we would love to hear from you.

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