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Receptionist MAT Leave

Rodericks Dental Partners

Shepton Mallet

On-site

GBP 10,000 - 40,000

Part time

3 days ago
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Job summary

Join a leading dental practice as a Receptionist for MAT leave in Shepton Mallet. You'll be the first point of contact, delivering exceptional patient experiences while managing appointments and inquiries. This part-time role offers tiered salary based on experience, retail discounts, and additional annual leave benefits.

Benefits

Retail discounts and deals
Annual leave increases with service
Extra day of annual leave for your Birthday
Comprehensive training

Qualifications

  • Passionate about customer service and building rapport.
  • Ability to manage patient interactions in a healthcare setting.
  • Quick learner with IT systems, especially SOE software.

Responsibilities

  • Provide excellent customer service to patients in person and over the phone.
  • Manage appointment diaries accurately and efficiently.
  • Handle payments and patient information discreetly.

Skills

Customer Service
Communication
IT Skills
Attention to Detail

Education

No formal education required, but relevant experience is preferred

Job description

Join to apply for the Receptionist MAT Leave role at Rodericks Dental Partners

1 week ago Be among the first 25 applicants

Join to apply for the Receptionist MAT Leave role at Rodericks Dental Partners

Receptionist MAT leave

Location: Shepton Mallet Dental, 20 High street, Shepton Mallet, BA4 5AN.

  • Tiered salary based on experience and skills
  • Retail discounts and deals through our easy-to-use app
  • Annual leave that increases with length of service
  • Extra day of annual leave for your Birthday!
  • Comprehensive training (including online and in person courses)
  • Refer a friend scheme

Role Description

Receptionist MAT leave

Location: Shepton Mallet Dental, 20 High street, Shepton Mallet, BA4 5AN.

Hours- 30 hours. Monday-Thurs 8:30am-5:15pm, Friday- 8am-4:30.

Benefits-

  • Tiered salary based on experience and skills
  • Retail discounts and deals through our easy-to-use app
  • Annual leave that increases with length of service
  • Extra day of annual leave for your Birthday!
  • Comprehensive training (including online and in person courses)
  • Refer a friend scheme

As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.

You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.

Key Responsibilities

  • Providing an exceptional patient journey both in person and over the phone
  • Managing the diaries and making sure that the time is filled correctly
  • Working with the team to understand the full range of NHS and Private treatment options available within the practice
  • Completing relevant forms for NHS and private schemes within a specified timescale
  • Taking payments and chasing outstanding patient debt
  • Liaising with dental laboratories, supply companies and other organisations

Key Skills And Experience

  • Ability to easily build rapport, and work to a high level of customer service
  • Ability and passion to build your knowledge of treatment options within the dental sector – becoming an expert on what your practice has to offer!
  • Passionate about driving the success of the practice by seizing opportunities
  • Able to follow processes and work in a structured and organised way
  • Comfortable working to practice KPIs (call answer rate, data capture and rebooking)
  • IT skills with the ability to learn SOE software
  • Positive nature - Able to show resilience and always work in a composed manner
  • Strong attention to detail
  • An excellent team player

If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.

INDEM
Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Part-time
Job function
  • Job function
    Administrative
  • Industries
    Hospitals and Health Care

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