Receptionist

Confidential; West Midlands; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

22 days holiday (increasing to 32 with

BUPA healthcare

Subsidised dining

Free parking

Job summary

Confidential is seeking a friendly and professional Receptionist/Business Host to be the first point of contact for visitors and clients at our Warwick town centre offices. You will manage front-of-house duties, greet guests, answer calls, and coordinate meetings with a high level of customer service and discretion.

This full-time role offers 37 hours per week, with Mon-Thu 8:30-17:00 and Fri 8:30-13:00, along with benefits including holidays, healthcare, subsidised dining, and free parking.

Qualifications

• Experience in Reception or hospitality roles.
• Strong customer service skills and professional presentation.
• Ability to multi-task and manage visitors, calls, and scheduling.

Responsibilities

• Greet visitors and clients, manage reception area with warmth and professionalism.
• Answer and direct calls, emails, and inquiries to appropriate teams.
• Coordinate meeting room bookings, catering, and hospitality arrangements.
• Issue visitor passes and maintain security and confidentiality.
• Organise stationery, post, and maintain tidy reception areas.

Skills

Customer service

Communication

Microsoft Outlook

Organisation

Discretion & confidentiality

Attention to detail

Teamwork

Tools

Microsoft Outlook

Job description

RECEPTIONIST/BUSINESS HOST
WARWICK TOWN CENTRE
24,454 per annum + bonus of 3% + discretionary profit related bonus
Benefits include, 22 days holiday (increasing to 32 with service) + Bank holidays, BUPA healthcare, subsidised dining + free parking

Mon - Thu 8.30- 5.00, Fri 8.30 - 1.00 (37hours)
We are seeking a friendly and professional Receptionist/Busness Host for our prestigeous Client, based in Warwick town centre someone with first class customer service and hospitality skills

Are you?
Well-presented with a proactive can do approach?
Seeking a role in delightful offices in the local area?
Previous experience gained on Reception or in a similar role perhaps in a hotel or hospitality or cabin crew?

We're seeking a professional, well-presented and experienced Receptionist and Business Host to provide a first class service within a fabulous award winning organisation.

You’ll be the first point of contact for visitors and clients - both over the telephone and face to face. Many national and international high level clients visit the offices of this Award winning company - and will rely on you to provide a warm welcome and to ensure meeting rooms and hospitality arrangements run smoothly.
As a Receptionist and Business Host you will be an ambassador for this client therefore the highest level of customer service is required. The ability to multi task is essential as your duties will be very varied including meeting and greeting clients, issuing visitors' temporary passes, purchasing stationery, organising catering and refreshments, organising post and general ensuring that everything is tidy, well presented and where it should be

We are seeking someone who is:

• A confident and professional communicator, with a passion to deliver exceptional Customer Service.
• Organised, good at planning ahead and can prioritise.
• Confident in using Microsoft - particularly Outlook.
• Team spirited with a positive "Can do" attitude.
• Professional and friendly, able to act with discretion and confidentiality.
• Good attention to detail and takes pride in their standard of work.

As this role requires some carrying, lifting and moving of files etc, training in manual handling will be given - and you'll need to be fit to cope with the stairs!

Your details will be considered carefully and we will advise you within 48-hours if we are to progress. If you do not hear off us on this occasion, do please continue to respond to future roles we advertise as your details will not be retained in line with Data Protection guidelines.