Receptionist

LAH Property Marketing; United Kingdom; Remote; GBP 31,000 - 35,000; Full time

Benefits offered by this job

Pension & life cover

Virtual GP access

Wellbeing resources

Financial & legal information

Discounts

Referral programme

LAH training academy

Job summary

LAH Property Marketing in Reading is seeking a corporate receptionist to own the front of house in our central Reading office, Monday to Friday, 8am–5pm. The role carries a £30,600 annual salary.

You will host visitors, manage deliveries, and coordinate pop-ups and events to create a welcoming, community-focused atmosphere for tenants and staff alike. A professional appearance and confident IT skills are essential.

Qualifications

• Experience in a front-of-house, hospitality, or corporate reception role.
• Excellent communication and interpersonal skills.
• Proficient with PCs and basic IT tools; able to learn new software quickly.
• Familiarity with social media platforms and online tools.
• Event planning and coordination experience.
• Desirable Canva or basic graphic design familiarity.
• Understanding of building operations or facilities management.

Responsibilities

• Set up and maintain a welcoming reception area reflecting client and tenant expectations.
• Greet visitors, manage deliveries, and be the friendly face of the building.
• Coordinate events, pop-ups, and community activities for the tenant base.
• Provide general admin support and submit weekly site activity reports.
• Build relationships with clients, agents and contractors; liaise with off-site manager as needed.
• Ensure reception area remains pristine and professional at all times.

Skills

Front-of-house

Hospitality

Communication

PC literacy

Social media

Event planning

Canva

Facilities knowledge

Job description

Receptionist

Department: Front of House

Employment Type: Full Time

Location: Reading

Compensation: £30,600 / year

Description

Receptionist – Reading

£30,600 PA

We have an exciting opportunity for a corporate receptionist to take full ownership of the front of house services at an office building in central Reading, working Monday to Friday, 8am – 5pm.

You will genuinely enjoy hosting and excel at building positive relationships to enhance the front of house experience. With your creative flair, you will plan and organise pop ups and events to help create a welcoming, community focused atmosphere for everyone in the building.

You should be well presented with proven relevant experience and confident to take ownership of this busy and varied role.

Hours & Salary

Monday – Friday 8:00am – 5:00pm

£30,600 per annum

Key Responsibilities

Reception Management

• Set up and maintain a welcoming, professional reception area that reflects the expectations of both clients and tenants
• Greet and manage all visitors, becoming the friendly and familiar face of the building
• Represent the developer or landlord in a knowledgeable and professional manner
• Oversee all deliveries, including couriers and post
• Provide general administrative support as required
• Submit weekly reports on site activity, where necessary

General Building Management

• Build and maintain effective relationships with clients, agents, and contractors
• Ensure the reception area is consistently presented to the highest standard
• Liaise with the off site building manager to ensure contractor works are carried out efficiently
• Identify and report issues promptly, following through to resolution
• Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings
• Take a proactive, solution-focused approach to day-to-day challenges

Tenant Experience & Community Engagement

• Produce a comprehensive local amenities guide and develop in-depth knowledge of the surrounding area
• Create and circulate an engaging monthly tenant newsletter
• Research and implement added-value services (with client approval) such as car valeting, dry cleaning, fitness memberships, professional networking, and sustainability initiatives
• Negotiate tenant discounts or complimentary offers with local shops, restaurants, and gyms (subject to client approval)
• Organise and support promotional activities, such as pop-up markets and seasonal events (e.g. summer and Christmas functions), supporting local businesses wherever possible

Skills, Knowledge and Expertise

• Experience in a front-of-house, hospitality, or corporate reception role
• Excellent communication and interpersonal skills
• Confident using PCs, with the ability to learn new software quickly
• Familiarity with social media platforms
• Event planning and coordination skills
• Desirable: Experience using Canva or other graphic design tools
• Advantageous: Understanding of building operations and facilities management

Benefits

• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Wellbeing resources: digital gym, nutrition planning, wellbeing podcast
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy