Receptionist

Bupa; Towcester; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a Part-Time Receptionist to join their dedicated team in a well-regarded dental practice. This role involves meeting and greeting patients, managing appointments, and providing excellent customer service. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills. With a commitment to employee wellbeing, the company offers competitive pay, extensive benefits, and opportunities for personal and professional development. Join a team that values diversity and makes a difference in the community, ensuring a positive patient journey every day.

Benefits

Competitive Pay Rates

Access to MyHealthcare

Discounts at Retailers

Gym Discounts

Mental Health Support

Discounted Dental Insurance

Cycle to Work Scheme

Free Annual Flu Vaccine

Wagestream

Career Pathways Support

Qualifications

• Experience in a fast-paced environment with strong customer service skills.
• Proficient in Microsoft Word and Outlook for administrative tasks.

Responsibilities

• Greet patients and manage appointments to ensure a smooth experience.
• Support the clinical team and handle sensitive information confidentially.

Skills

Customer Service Skills

Communication Skills

Administration Skills

Microsoft Word

Microsoft Outlook

Promotional Skills

Dentally Experience

Education

Previous Receptionist Experience

Healthcare Setting Experience

Tools

Microsoft Office

Job description

Job Opportunity: Part-Time Receptionist at Bupa Dental Care Towcester

Position: Part-Time Receptionist

Location: Bupa Dental Care, Towcester

Hours: 24 hours per week (Wednesday, Thursday, Friday 08:30-17:30)

Contract: 9-month Fixed Term Contract

Address: Bupa Dental Care Towcester is located at 199 Watling Street West, Towcester, NN12 6BX. This location is in the heart of Towcester, Northamptonshire, and has been serving the local community for over 30 years.

How to Get There

• By Car: Towcester is accessible via the A5, which runs through the town. The dental practice is situated on this main road, making it convenient for those driving from nearby areas.
• Public Transport: There are local bus services that connect Towcester to surrounding towns and cities. Check local bus schedules for the most convenient routes.

This role offers an excellent opportunity to join a dedicated team in a well-established dental practice, providing essential support and service to patients and staff alike.

Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

Receptionist Role And Responsibilities

• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating the care packages for our patients that have been provided by our clinicians
• Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
• Excellent customer service skills face to face, telephone and via email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

Your Skills And Experience

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone and email
• Proficient with Microsoft Word and Outlook with overall strong organisation skills
• Previous experience with promoting company products and services
• Preferred Dentally experience

Your Salary And Benefits

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care
• And many more, just ask.

So why wait? Apply now to be part of a brilliant team.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram.

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa Dental Care is an equal opportunities employer.