Receptionist

Wescot Credit Services Limited; Telford; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

Private healthcare

Mortgage advice access

Discounts and cashback via reward hub

Job summary

Wescot Credit Services Limited in Telford is seeking a part-time receptionist to join our Facilities team. You will be the first point of contact for clients and visitors, delivering a warm welcome while handling administrative tasks.

Shifts are Monday–Friday, 8am–12pm, based on 20 hours per week, with the office fully based in TF3 4NT. Applicants should be professional, organised and discreet, with a flexible approach under pressure.

Qualifications

• Excellent communication skills and ability to build rapport with colleagues, customers and visitors.

Responsibilities

• Be the first point of contact for clients and visitors delivering a professional and courteous welcome; complete confidentiality documentation and the visitors book.
• Issue ID badges for new colleagues, visitors and contractors; ensure access controls are approved.
• Produce monthly access reports and update building access via the control system.
• Undertake Health & Safety duties including acting as a DSE representative and maintain the DSE log.
• Place orders for stationery and keep stock records up to date.
• Receive and distribute deliveries and update relevant colleagues and spreadsheets.
• Carry out monthly premises inspections and report issues promptly.
• Log faults and file contractors’ reports.
• Assist in Reception and Facilities shared Outlook duties as required.

Skills

Excellent communication

Organisational skills

Confidentiality and discretion

Flexible under pressure

Reception experience desirable

Tools

Outlook

Excel

Word

PowerPoint

Job description

Are you a friendly, organised and motivated individual with a passion for customer service?

Wescot Credit Services are looking for a Part Time Receptionist to join our Facilities team in our vibrant Telford office TF3 4NT!

You will be the first point of contact for our clients and visitors providing a warm welcome alongside managing administrative tasks.

Your package

• Access to: Private healthcare, free mortgage advice, discounts and cashback to hundreds of high street retailers via our reward gateway
• Shifts: Monday – Friday 8am – 12pm based on 20 hours per week
• Location: Fully office based - TF3 4NT

See what your future colleagues say: https://youtu.be/fM3-_4cqZdA?si=JtQgVJNc2KGROvZf(opens in new window)

• Be the first point of contact for clients and visitors delivering a professional and courteous welcome, completing confidentiality documentation and compliance with the visitors book
• Issue ID badges for new colleagues, visitors and contractors. Ensuring restricted access controls are approved
• Producing monthly access reports and update building access via the control system
• Undertake Health & Safety related duties including acting as a DSE representative, carrying out DSE assessments whilst ensuring maintenance of the DSE Assessment Log
• Placing orders for stationery as required and keep an accurate record of stock controlling
• Receive and distribute deliveries updating the relevant colleagues and spreadsheets
• Carry out monthly premises inspections and take prompt action to report any issues
• Ensure all faults are logged and contractors’ reports are filed accordingly
• Assist in Reception and Facilities shared Outlook duties as and when required

You’re someone who has:

• Excellent communication skills, with an ability to build rapport and positively interact with colleagues, customers and visitors
• Great organisational skills, with the ability to plan and prioritise your own workload.
• Good knowledge of Microsoft office, specifically Outlook, Excel, Word, and PowerPoint
• An ability to work confidentially with integrity and discretion
• A flexible approach with the ability to work under pressure
• Previous experience of working within a reception environment is desirable but not essential

About us:

Wescot Credit Services is a Contact Centre working with several large UK banks, as well as Credit Card Providers, Energy, Telecoms and others to help recover debts owed to them by their customers.

Our team here at Wescot Credit Services have done some amazing initiatives this year all in aid of improving our well-being. We understand the importance of feeling valued and taking time away from our every day-to-day role to feel our best. Some of our events included a Summer Party, Christmas Party, team events and outings, alongside lots of fun in our vibrant Telford office.

We are also passionate about supporting our local community. We have worked with local primary schools to deliver fun, educational games around the importance of money and debt.

**At Wescot we’re regulated by our clients - as such, any successful candidates will have to undergo a basic credit check and criminal background check.

**Please note that we’re unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK.