Receptionist

TN United Kingdom; South Shields; On-site; GBP 25,000; Full time

Job summary

Join a dynamic and professional team as a Receptionist in South Shields! This role is more than just front desk duties; it's about making lasting first impressions and ensuring smooth operations in a busy office. You'll be the welcoming face for clients and visitors, managing calls, and supporting various administrative tasks. With opportunities for both full-time and part-time work, this position offers a supportive environment where you can grow your skills and career. If you're confident, proactive, and love working with people, we want to hear from you!

Benefits

Development Opportunities

Supportive Team Environment

Career Development Opportunities

Dynamic Business Environment

Qualifications

• Strong communication skills to handle calls and greet visitors.
• Attention to detail and organizational skills essential for managing tasks.

Responsibilities

• Act as the first point of contact for all incoming calls and visitors.
• Manage the office switchboard and support onboarding processes.

Skills

Communication Skills

Organizational Skills

Attention to Detail

Proactive Attitude

IT Skills (Microsoft Office, Outlook)

Education

GCSE in English

GCSE in Maths

Tools

Microsoft Office

Outlook

Job description

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We’re looking for a confident and proactive Receptionist to be the welcoming face and voice of Sort Group in our South Shields office.

This is more than just a front desk role – it’s an opportunity to join a professional and ambitious business where your people skills, organisation and communication will help shape first impressions and keep things running smoothly.

You'll be handling inbound calls across all parts of the Group, greeting clients and visitors, and supporting teams with onboarding, compliance and day-to-day administrative duties. If you love working with people and keeping a busy office ticking over, we want to hear from you.

Requirements

What you’ll be doing:

• Acting as first point of contact for all incoming calls and visitors
• Managing the office switchboard and ensuring calls are directed quickly and efficiently
• Meeting and greeting visitors, clients, contractors and other stakeholders
• Supporting new business processes, including onboarding and AML/KYC admin
• Liaising with internal teams and external partners
• Helping the business maintain an exceptional front-of-house experience

What we’re looking for:

• Someone confident on the phone and in person – you’ll be the first impression for many clients
• A can-do, proactive attitude – you’re happy to take initiative and solve problems
• Strong attention to detail and great organisational skills
• GCSE (or equivalent) in English and Maths
• Good IT skills, especially with Microsoft Office and Outlook
• Previous experience in a professional office or client-facing environment preferred
  

Where you’ll be:

You’ll be based in South Shields at our Waverley Business Park office, working alongside friendly and supportive colleagues across legal, financial and property services. You’ll be part of a growing group of businesses that value teamwork, ambition, and high standards.

This is a fully office-based role, but we’re open to both full-time and part-time working patterns for the right person.

· Base salary of £25,000 (Pro rata for part-time hours)

· A great team environment, development opportunities and a business with purpose

· Opportunity to work across a growing group of dynamic businesses.

· Supportive team environment with career development opportunities.

About Sort Group:

Sort Group is a growing family of legal, financial and property service brands with a shared focus: doing things properly. Whether it's supporting home movers, law firms, or consumers seeking trustworthy guidance, we prioritise excellent service and down-to-earth communication. We’re proud to be growing – and proud to grow from within.

Ready to be the friendly, professional front-of-house that keeps our busy teams connected and our clients smiling? We’d love to hear from you.