Receptionist

Murnen Design; Saffron Walden; On-site; GBP 10,000 - 40,000; Full time

Job summary

Murnen Design is seeking a professional and friendly Receptionist to join our team. The position involves welcoming and assisting guests, supporting administrative tasks, and ensuring smooth operations within the office. Located near Cambridge, this role offers a full-time contract with benefits including private medical insurance and generous leave. Applicants should have prior experience and excellent customer service skills.

Benefits

Financial incentives

Hybrid working arrangements

Private medical insurance

30 days annual leave

Relocation package

On-site facilities and amenities

Qualifications

• Intermediate understanding of MS Office and Google Suite.
• Capacity to learn new systems efficiently.
• Experience in a similar administrative role.

Responsibilities

• Welcoming visitors and managing inquiries.
• Maintaining communication with various teams.
• Supporting administrative tasks including diary management.

Skills

Customer service skills

Calm under pressure

Attention to detail

Education

Previous experience as a Receptionist or Administrator

Tools

MS Office

Google Suite

Job description

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EMBL-EBI is an international and innovative champion of open data in the life sciences. Our reception team are the welcoming face for visitors, trainees and staff from around the globe. Situated on the Wellcome Genome Campus near Cambridge, UK.

We are looking for a professional and friendly person, who has the ability to remain calm and courteous at all times. As many of our staff and visitors are from overseas, languages or experience of working in an international environment would be beneficial. The ability to prioritise tasks and manage a varied workload is essential. The role will work closely with the wider Reception team, Facilities and central admin and operations office.

Main Duties and Responsibilities

Reception

• Welcoming visitors, staff and trainees in a professional, courteous and timely manner
• Support the new starter induction process and leavers updates
• Ensuring all incoming calls and emails inquiries are answered promptly and forwarded correctly
• Sorting and processing incoming and outgoing mail, as well as booking and receiving courier deliveries
• Dealing with staff inquiries in a polite and helpful manner
• Booking taxis for visitors and staff, maintaining the appropriate records
• Liaising with campus security teams to ensure the correct access and security passes are available for staff and visitors.
• Central coordination and oversight of EMBL-EBIs room booking system. Including direct booking and approval of key rooms and shared campus facilities.
• Coordinating maintenance work with the facilities team and via the campus CAFM helpdesk.
• Liaising with campus security, cleaning, catering, maintenance, external suppliers and the other campus Institutes on site, as required e.g. deliveries
• Supporting the health and safety process as required. E.g. Contacting a first aider and/or campus security and staff should an emergency situation arise.
  
  

Wider administrative support

• Providing additional administrative support including, diary management for senior admin and operational leaders
• Booking of travel and producing comprehensive travel itineraries as requested
• Support internal and if required, external event organisation, such as administration network or training days
• Maintain administration intranet and admin handbooks, including monitoring communication channels for queries and admin process develop
• OfficeSpace tool support, as required. EMBL office management tool
• ?Covering and assisting with other colleagues over the larger administrative group when required
  
  

Person Specification

Essential

• Previous experience in working as a Receptionist and/or Administrator
• Intermediate level understanding of MS Office and Google Suite applications
• An aptitude for learning new systems quickly and efficiently
• Outstanding customer services skills
  
  

Desirable

• Experience of working in an international environment
• A second language would be advantageous
• Ability to support continuous improvement, contributing to the development of the service provided
  
  

Apply now! Benefits and Contract Information

• Financial incentives: depending on circumstances, monthly family/marriage allowance of £272 monthly child allowance of £328 per child. Non resident allowance up to £556per month. Annual salary review, pension scheme, death benefit, long-term care, accident-at-work and unemployment insurances
• Hybrid working arrangements
• Private medical insurance for you and your immediate family (including all prescriptions and generous dental & optical cover)
• Generous time off: 30 days annual leave per year, in addition to eight bank holidays
• Relocation package including installation grant (as applicable)
• Campus life: Free shuttle bus to and from work, on-site library, subsidised on-site gym and cafeteria, casual dress code, extensive sports and social club activities (on campus and remotely)
• Family benefits: On-site nursery, child sick leave, generous parental leave, holiday clubs on campus and monthly family and child allowances
• Contract duration: This position is a 3 year contract renewable up to 9 years
• Salary: Monthly salary starting at £2767after tax but excl. pension & insurances) + benefits (Total package will be dependent on family circumstances)
• Diversity and inclusion: At EMBL-EBI, we strongly believe that inclusive and diverse teams benefit from higher levels of innovation and creative thought. We encourage applications from women, LGBTQ+ and individuals from all nationalities.
• Job location: This role is based in Hinxton, near Cambridge, UK. You will be required to relocate if you are based overseas and you will receive a generous relocation package to support you.
  
  

To apply, please submit a covering letter and CV via our online system. Applications will close on 05 07 2025

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Administrative and Support Services

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