Receptionist

Healthcare Homes Group; Rottingdean; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Company Pension

Refer a Friend (£1000)

Employee Assistance Programme

Healthcare Homes Academy training

Level 3 in Business Administration

Blue Light Card

Recognition & Long Service Awards

Job summary

Healthcare Homes Group is seeking a friendly Receptionist for Blandford Grange in Blandford Forum. You will support the home administrator, welcome visitors and residents, and help with day-to-day enquiries to ensure the home runs smoothly.

Excellent communication and organisational skills are essential, with experience using Microsoft Office preferred. Full induction and ongoing training are provided, along with a comprehensive benefits package and opportunities to develop within our care

Qualifications

• Excellent communication and people skills are essential.
• Experience using Microsoft Office is desirable.
• Induction and ongoing training will be provided.

Responsibilities

• Support the home administrator and management team.
• Welcoming visitors and residents, handling enquiries and managing correspondence.
• Diary management and coordinating family show rounds for new residents.

Skills

Communication skills

Customer service

Organisational skills

Tools

Microsoft Office

Job description

Are you a friendly and welcoming person who wants to help make a difference in people’s lives?

If you are kind, compassionate and committed, we would love for you to join our lovely nursing home, Blandford Grange as our Receptionist.

Based in the pretty Georgian riverside town of Blandford Forum, and only a stone’s throw from the bustling seaside resorts of Weymouth, Bournemouth, and Bridport, Blandford Grange is a spacious home with large bedrooms and a real family atmosphere.

What would a typical day look like?

Supporting the effective running of the home by providing support to the home administrator and management team.

Welcoming visitors and residents to the home, dealing with initial enquiries and managing correspondence.

Diary management and arranging family show rounds for new residents, offering a professional and friendly environment.

The role really enables you to bring out your organisation skills while working across a variety of tasks. Great communication and people skills with experience using Microsoft Office is essential.

Experience is preferred but not essential as you will be supported with a thorough induction and training programme to develop your skills, along with the guidance of a well-established team, who will truly value and support you.

In return we offer a comprehensive benefits package including:

• Company Pension
• Refer a Friend scheme worth up to £1000 per person
• Employee Assistance Programme to support your mental health and wellbeing
• Extensive training courses through our Healthcare Homes Academy
• Qualifications and Apprenticeship opportunities including Level 3 in Business Administration
• Blue Light Card offering a number of discounts across retail and hospitality
• Recognition and Long Service awards

Established in 2005, Healthcare Homes Group has an existing portfolio comprising of 48 residential and nursing homes located across East Anglia and the South of England. We are a Top 20 provider within the care sector and our ethos is to deliver the best person-centred care to all our residents.