Receptionist

Bupa; Reading; On-site; GBP 22,000 - 27,000; Full time

Job summary

Bupa Dental Care is seeking a full-time Dental Receptionist in Reading to enhance patient experience and support the clinical team. The role involves administrative tasks, patient interactions, and promoting services, all within a collaborative and caring environment. Join us for career development and benefits, including dental insurance for your family and support for mental health.

Benefits

Competitive pay rates with potential increases

Access to MyHealthcare for support and treatment

Discounts at gyms and fitness facilities

Support for mental health via Employee Assistance Programme

Discounted dental insurance for immediate family

Cycle to Work Scheme

Career development support

Qualifications

• Experience in healthcare or similar field is preferred.
• Ability to promote company products and services.
• Prior experience in a fast-paced administrative role.

Responsibilities

• Meet and greet patients, facilitating a positive first impression.
• Book and amend appointments, handling payments as needed.
• Support the clinical team to ensure smooth daily operations.

Skills

Strong communication skills

Organizational skills

Positive and professional attitude

Education

Previous administration or receptionist experience

Dental experience (preferred)

Tools

Microsoft Word

Outlook

Job description

Dental Receptionist - Reading

Full time - 40 hours a week

There are 2 shift patterns: 7.30am-4.30pm and 9am-6pm, worked on a rotation.

Here at Bupa Dental Care, our people are at the heart of everything we do because we care. We create environments where people look forward to coming to work, feel empowered, and benefit from working collaboratively with talented experts.

Receptionist Role and Responsibilities

• Meeting and greeting patients, providing a positive first impression and smooth patient journey
• Booking and amending appointments, answering calls, updating patient records
• Coordinating care packages provided by clinicians
• Promoting and upselling Bupa Dental Care products and services, including Plan options, Finance, and Insurance claims
• Providing excellent customer service face-to-face, on the phone, and via email
• Supporting the Practice Manager and clinical team to ensure smooth practice operations
• Handling payments
• Maintaining patient confidentiality when accessing sensitive information

Your Skills and Experience

• Positive and professional attitude in a fast-paced environment
• Previous administration or receptionist experience, preferably in healthcare
• Strong communication skills face-to-face, over the phone, and via email
• Proficiency with Microsoft Word and Outlook; strong organizational skills
• Experience in promoting company products and services
• Dental experience (preferred)

Your Salary and Benefits

We make life better for millions, including you. Benefits include:

• Competitive pay rates with potential increases through training and development
• Access to MyHealthcare for support, advice, and treatment, with an annual allowance of approximately £350
• My Bupa Extras discounts at retailers and tools for financial wellbeing
• Discounts at gyms and fitness facilities across the UK, including online providers
• Support for mental health via Employee Assistance Programme, Family Mental HealthLine, and Wellbeing programmes
• Discounted dental insurance for immediate family
• Additional benefits: Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, Menopause Plan
• Wagestream - access income before payday when needed
• Career development support
• And more – ask us!

Why wait? Apply now to join our team. Find us on LinkedIn, Facebook, and Instagram.

We champion diversity and inclusivity, reflecting the communities we serve. Join us in helping people live longer, healthier, happier lives and making a better world.

Bupa Dental Care is an equal opportunities employer.