Receptionist

Rodericks Dental Partners; Preston; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Extra holiday accrual

Personal day

Supportive team

Structured onboarding

Job summary

Rodericks Dental Partners in Preston is seeking a Dental Receptionist for maternity cover at Oaklands Dental Surgery. You will be the friendly face welcoming patients, manage bookings, and support the dental team.

This role offers the chance to develop professional skills within a clinically led group, with opportunities for progression across our network and a stable, supportive environment.

Qualifications

• Experience in dental reception or healthcare front desk.
• Excellent customer service and communication skills.
• Ability to manage diaries and patient records.
• Strong attention to detail and accuracy.
• Comfort with upselling services when appropriate.

Responsibilities

• Provide a warm, professional welcome to patients and visitors.
• Manage appointment bookings and maintain accurate patient records.
• Process payments and handle administrative tasks with precision.
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
• Promote and upsell dental services and products to support patient care.

Skills

Customer service

Reception experience

Clear communicator

Multitasking

IT skills

Team player

Tools

Dentally software

Booking software

Job description

34 Hours Per Week, Tuesday-Friday

Dentistry, Redefined

Realise Your Potential in a Caring, Supportive Environment because your smile matters too.

Role Description

Dental Receptionist

Maternity Cover 9 Months to 1 Year

Oaklands Dental Surgery, 378 Tag Lane, Preston, PR2 7AA

At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice.

This is more than a front desk role — it’s a platform for professional fulfilment and personal growth.

Oaklands Dental Surgery Highlights

• Converted detached dorma bungalow with wheelchair access
• 6 surgeries computerised using Dentally software
• Great private potential through NHS conversions
• Offering Implants, Fixed Ortho, Composite Bonding, Short-Term Ortho & Endo
• Town centre 3 miles & 1 hour from the lake district
• Free on-site parking with dedicated staff parking
• Preston FC 2 miles away, retail park 3 miles away, town centre 3 miles, UCLAN sport centre 1 mile, 1 hour from the lake district

Your Future With Rodericks Dental Partners

• A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
• A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
• Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
• Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
• Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.

What We Offer

• Extra holiday accrual in line with length of service (LOS)
• An additional personal day each year
• Supportive team environment and structured onboarding
• Opportunities for development and career progression

What You’ll Be Doing

• Provide a warm, professional welcome to patients and visitors
• Manage appointment bookings and maintain accurate patient records
• Process payments and handle administrative tasks with precision
• Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
• Promote and upsell dental services and products to support patient care
• Be a key part of creating a positive, friendly atmosphere in the practice

Skills And Experience We’re Looking For

• Previous experience in a customer service or receptionist role is desirable
• Confident communicator with a professional, approachable manner
• Ability to multitask and stay calm under pressure in a busy environment
• Attention to detail and good IT skills for handling bookings and records
• A team player who thrives on helping others

Hear From a Colleague

“Working for a 7 surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently been awarded Employee of the Month – Runner up, which was very unexpected. I am always supported by the Practice Manager and the team, the Practice Manager will always go out of their way to help, no favour is too big or too small. They care deeply about their staff and it shows. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family.” Emma, Receptionist

Our Culture And Values

Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.

Join a team where your skills are appreciated, your ideas are heard, and your future is full of opportunity.