Receptionist

Optical Express Group; Peterborough; On-site; GBP 22,525 - 30,475; Full time

Benefits offered by this job

Free optical products

Career progression

Modern working environment

33 days annual leave

Job summary

Optical Express is seeking a Receptionist in Peterborough to join our clinic team. You will be the first point of contact for patients and staff, delivering a high level of service in a fast-paced retail environment.

The role is 40 hours per week, must be able to work Saturdays, with a salary of £26,500 per annum. You will support the Manager with administrative tasks and ensure smooth day-to-day operations in a prestigious clinic setting.

Qualifications

• Confident and professional with a passion for world-class customer service.
• Strong organisational and communication skills.
• Ability to work closely with others, be articulate and presentable.
• Motivated to learn and progress, with discretion and integrity.

Responsibilities

• Cover the reception area, maintaining a priority for incoming calls at all times.
• Take clear and concise messages.
• Communicate messages promptly and accurately.
• Provide administrative support to the Manager.
• Maintain stationery stocks and oversee ordering of new supplies.
• General reception duties as required.

Skills

Customer service

Communication

Organisation

Teamwork

Job description

Job Title – Receptionist

Location – Peterborough

Hours – 40 hours per week (Must be able to work Saturdays)

Salary – £26,500 per annum

Optical Express is the UK’s only complete eye care provider, and the leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers.

For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry.

Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss.

If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious Peterborough clinic.

You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.

Every day will bring something new but your day to day role will involve –

• Covering the reception area, maintaining a priority for incoming calls at all times
• Take clear and concise messages
• Communicating all messages promptly and accurately
• Provide administrative support to the Manager
• Maintain stationery stocks and oversee the ordering of new supplies
• General reception duties as and when required

We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.

What’s in it for you?

• Competitive salary
• Free or discounted optical products/procedures
• Career progression
• Modern working environment with superb technology support
• 33 days annual leave

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer