Receptionist

CO2021 UPP (Nottingham) Limited; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Life insurance

Pension

Training

Job summary

CO2021 UPP (Nottingham) Limited is recruiting a Receptionist to join our team on site in Nottingham. You will manage the front of house, operate the reception desk and switchboard, and use the computerised system to monitor maintenance work.

This permanent, full-time role is 40 hours per week, 8am–5pm, Monday to Friday, with a salary of £27,279.70 per annum. A welcoming, communicative approach and strong administration skills are essential as you support students, staff and visitors.

Qualifications

• Previous reception/front-of-house experience in a campus or university setting.
• Excellent communication and administration skills.
• Experience using databases and spreadsheets.

Responsibilities

• Provide an excellent and comprehensive reception service at the student campus and office.
• Keep records of visitors, contractors and issue keys when required.
• Assist managers with co-ordination of on-site activities and day-to-day administration; complete regular reporting.

Skills

Front of house

Communication

Administration

Databases

Spreadsheets

Job description

The role:

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.

We currently have an opportunity for a Receptionist to join our fantastic UPP team onsite in Nottingham.

Our Receptionist is responsible for being front of house and operating the Reception Desk, switchboard, and the computerised system that controls the monitoring of all the maintenance work.

This is a permanent, full-time position working 40 hours per week 8am – 5pm Monday to Friday. The salary is £27,279.70 per annum.

Role responsibilities

• Provide an excellent and comprehensive reception service to the students and office team
• keeping records of all visitors, contractors and issue keys when required
• Assist managers in the co-ordination of all on-site activities and day to day administration plus complete all regular reporting
• Liaise with the university client, sub-contractors, UPP staff and residents and support with all queries
• Assist in procurement of goods and services via the purchase system including producing purchase orders and processes invoices
• Maintain all technical and statutory records and personnel records held on site
• Manage and monitor out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions
• Operate a computer based property management database which monitors all the planned and reactive maintenance works

We are looking for you to have worked in a similar role and environment with great communication and administration skills; comfortable working with databases and spreadsheets.

Most of all you will have the passion to work as an team to do an excellent job, always being helpful and welcoming to our students, staff and visitors. You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.

Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS check.

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.

We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.

Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.

We are a team with energy, pace and passion;

Who are UPP?

We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years.

We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector.

This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.

However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience.

Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.

What’s in it for you?

At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:

• Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
• Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
• Rewards & Benefits: Competitive package and range of benefits designed for you.
• Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
• Purpose & Impact: Every role shapes the student experience.

To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub.