Receptionist

Portman Dental Care; Newcastle upon Tyne; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Bonus scheme

Wellbeing support

Extra leave

Family support

Life assurance

Parking nearby

Job summary

Reid Family Dental Practice in Newcastle is seeking a Receptionist to join a long-standing 3-surgery mixed NHS and private team. You will be pivotal in greeting patients, scheduling appointments, and delivering high-quality front-of-house service in a friendly, supportive environment.

The role offers a competitive hourly rate from £12.71, a busy practice undergoing positive change, and opportunities to contribute ideas and drive improvements with a motivated management team.

Qualifications

• Previous front of house Reception experience within a dental practice.
• Positive attitude, empathetic and well-organised.
• Great communicationskills, with a passion for delivering great service and building strong relationships with both colleagues and patients.

Responsibilities

• Greet patients and manage front-of-house duties.
• Coordinate with dental team to maintain smooth patient flow.
• Ensure excellent patient service and accurate appointment management.

Skills

Front of house reception experience

Positive attitude

Empathetic & well-organised

Excellent communication skills

Job description

• PortmanDentex Location: Newcastle - Reid Family Dental Practice
• Department: Practices - North

Job Description

Are you a Receptionist looking for a change? Or maybe you work in a similar role and are looking for a new challenge? If so, we’ve got a fantastic opportunity to join the team at Reid Family Dental Practice in Newcastle – read on to find out more.

• Working Pattern: Monday (8:15am–6:00pm), Tuesday (8:15am–6:00pm) and Wednesday (8:15am–5:00pm)
• Competitive hourly rate from £12.71
• Long-standing, traditional mixed practice currently undergoing an exciting period of positive change and transformation
• Fantastic opportunity to contribute ideas, help drive the practice forward, and play an active role in shaping the future of the practice
• 3-surgery mixed NHS and private practice, proudly caring for the local community for over 60 years
• Friendly and experienced long-standing team
• Opportunity to work closely with a supportive management team focused on continuous improvement and investment in the practice
• Traditional practice environment with ongoing plans to enhance patient experience, team culture, and clinical standards
• Investment in team development, with a strong focus on creating a positive and progressive workplace
• Parking available nearby with excellent local transport links

About you

We’dlove toreceiveyour applicationto ourReceptionistvacancy if you have the followingskills and experience:

• Previousfront of house Reception experiencewithin a dental practice
• Apositive attitude, empathetic and well-organised
• Greatcommunicationskills, with a passion for delivering great service and building strong relationships with both colleagues and patients

What do you get in return?

In addition to our competitive hourly rate, our benefits package also includes:

• Additional Reward:bonus scheme based on practice performance
• Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme
• Extra Leave: Birthday off each year plus additional days for special occasions
• Family Support: Enhanced maternity/paternity leave
• Financial Security: Life assurance and pension scheme

Who are we?

PortmanDentexis a leading dental group where your skills and ambitions make a real difference. We support over 370 practices across the UK and Ireland.We’reunitedby apassion for great dentistry, puttingpatients firstandhelping each other growboth at work and beyond.

Additional Information

We are an equal opportunity employer and value diversity, equity and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.