Receptionist

greater jobs; Leigh; On-site; GBP 19,000 - 24,000; Full time

Job summary

Leigh Sports Village is seeking a proactive Main Receptionist to deliver a welcoming, professional front-line service for non-matchdays, matchdays and events, supporting visitors and staff with accurate information and outstanding customer care.

This 30-hour-per-week permanent role requires flexibility, strong communication and the ability to work across the stadium complex, including early mornings, evenings and weekends, in a lively, community-focused venue in Leigh.

Responsibilities

• Deliver a welcoming, professional front-line service for non-matchdays, matchdays and events.
• Support the Customer Service Manager with staff, media, contractors and authorised personnel.
• Provide accurate information to visitors and ensure outstanding customer care.

Job description

Priority Candidates will be considered in the first instance

Leigh Sports Village

Salary: Grade 3, £21,427 per annum. £13.70 per hour

30 hours per week

Permanent

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

As The Main Receptionist at Leigh Sports Village (LSV), you will deliver a welcoming, professional and inclusive front-line service for non matchdays, matchdays and events. You will support the Customer Service Manager processes for staff, media, contractors and authorised personnel, provide accurate information to visitors, and help ensure every guest receives outstanding customer care.

About you:

You’re a flexible, committed and proactive individual with great communication skills and empathy, ideally gained within a stadium, sports venue, or large public site. You’re confident working both independently and within a team and can respond quickly and calmly to live operational issues, particularly on matchdays and during events. You’ll need to be comfortable working outdoors and across all areas of a stadium complex, including early mornings, evenings and weekends. A practical approach, strong communication skills, we will all support your success in this varied, high-profile environment

About us:

Leigh Sports Village is one of the UK’s premier community sports and events complexes, home to Manchester United Women, Leigh Leopards, and a wide range of elite, grassroots, and community events. The site includes a 12,000-capacity stadium, elite training facilities, and public sports amenities. Our Facilities Team is central to ensuring the venue remains clean, safe, and fully operational 365 days a year. You’ll join a hardworking, supportive team who take pride in delivering high standards. This role offers variety, responsibility, development opportunities, and the chance to support a venue enjoyed by thousands every week.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

We recognise that on occasion candidates may use AI tools. Please read our applying authentically section below before submitting your application.

For further information, please contact [e-mail]

Interview dates:

Priority candidates 9th December 2026

All other candidates 11th December 2026

Supporting Documents

Job Specification

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