Receptionist

Harvey Nichols; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading luxury department store is seeking a Receptionist to join its thriving hospitality team in Leeds. The role includes providing exceptional customer service and managing guest bookings in a vibrant Brasserie environment, with great benefits offered for career growth and development.

Benefits

Up to 40% off fashion

30% off beauty and perfumery

Clothing allowance

Competitive service charge (TRONC)

Paid overtime

Charity days

Learning and development opportunities

Qualifications

• Experience in hospitality or reception roles preferred.
• A passion for luxury retail and food is desired.
• Ability to manage guest expectations effectively.

Responsibilities

• Welcome customers and provide a memorable experience.
• Support Brasserie manager and allocate tables efficiently.
• Ensure smooth running of functions while greeting guests.

Skills

Customer service

Communication

Flexibility

Job description

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Direct message the job poster from Harvey Nichols

Talent Acquisition Partner - Harvey Nichols Regional Stores and OXO Tower

Are you passionate in providing great service?

Are you able to manage guest expectation whilst working on the booking system?

Do you love all things hospitality?

If yes! We may have the job for you…

Luxury department store, Harvey Nichols, is searching for a new Receptionist to join its thriving hospitality team in the Fourth Floor Brasserie in Leeds. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.

As the new Receptionist, you will work 40 hours a week in our Brasserie.

How we reward your hard work…

Being part of Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Competitive service charge (TRONC)
• Paid overtime

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

About the role…

As a receptionist, you will be welcoming our customers and make their experience with Harvey Nichols a memorable, providing a 5* star service. You will:

• Working with the receptionist team to ensure smooth running of all functions.
• Support the Brasserie manager and duty manager in the operation.
• Allocate tables in the most efficient way to maximise bookings.
• Greeting customers in a polite and efficient manner
• Flexibility is a must; hospitality service can’t wait during weekends and evenings!

Is this you?

We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.

• Have you done something like this before?
• Do you have a great knowledge and passion for all things food?
• Are you great at talking to people?

If this sounds like you, we want to hear from you!

Where do I sign?

If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Retail and Restaurants

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