Receptionist

Leeds Arts University; Leeds; On-site; GBP 22,000 - 26,000; Part time

Job summary

Leeds Arts University is seeking a part-time receptionist to join our front-of-house team, based at Blenheim Walk and Vernon Street, rotating weekly.

You will have previous front-of-house experience, deliver excellent customer service and organisation, manage enquiries, deliveries and post, and assist with the switchboard and events such as Private Views and End of Year shows.

This role may involve DBS checks where applicable; salary is £24,000 per annum pro-rata.

Qualifications

• Previous front-of-house experience required.
• Excellent customer service and organisational skills.
• Ability to meet and exceed visitor expectations.
• Willingness to work at multiple sites.

Responsibilities

• Answer enquiries and direct visitors.
• Manage deliveries and post for the University.
• Operate the switchboard and provide information to staff, students and visitors.
• Support events such as Private Views and End of Year shows.

Skills

Customer service

Front of house

Organisation

Communication

Job description

Hours: Part time - 4:30pm to 9:00pm Monday to Friday (22.5 hours per week)* Leeds Arts University is the only specialist arts university in the North of England. We have contributed significantly to the development of arts education for over 180 years, and have developed a national and international reputation based on the achievements of our students and staff. We are looking to recruit a part time receptionist to join our front of house reception service. The successful applicant will have previous experience of working in a front of house team and be able to demonstrate excellent customer service and organisation skills with the ability to meet and exceed customer expectations. You will be part of a small team of reception staff who are the first point of contact for students, staff and visitors to the University.

The team is responsible for dealing with enquiries, deliveries and post to the University, and handling calls on the University switchboard.

You will provide information, guidance, advice and direction to University staff, students and visitors, including public events such as Private Views in our Gallery and for End of Year shows.

This role is based at both our Blenheim Walk and Vernon Street sites, rotating on a weekly basis.

A full list of the essential criteria that the successful candidate will need to demonstrate can be found in the job description.

Please note CVs will not be accepted for this position.

This role may involve working at our Further Education site and as such the successful candidate will be subject to an Enhanced DBS check.

*Please note that we are currently operating under reduced hours, and the site closing time has temporarily changed from 9:00pm to 8:00pm. However, we reserve the right to revert this post's working hours to 4:30pm to 10:00pm should the reduced operating hours not become permanent.

Interview date: Friday 9 th October 2026 (in person)

Leeds Arts University is committed to safeguarding and promoting the wellbeing of all learners and expect our staff to share this commitment. All appointments will be made on merit, and as an equal opportunities employer, we welcome applications from all suitably qualified persons. In recognition of our commitment to create a diverse team that draws from our widest talent pool, we would particularly encourage applications from groups who are currently under-represented at this level, which in this case is our Black, Asian and Minority Ethnic applicants.

£24,000 per annum (pro-rata)