Receptionist

LEEDS ARTS UNIVERSITY; Greater London; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Hybrid work model

Job summary

Leeds Arts University is recruiting a part-time receptionist to join our front of house reception service. Based at Blenheim Walk and Vernon Street, you will rotate weekly and manage enquiries, deliveries and post, while handling switchboard calls and providing guidance to staff and students.

The role includes supporting public events like Private Views and End of Year shows, with enhanced DBS requirements and a campus/remote hybrid working approach.

Qualifications

• Experience in front of house roles.
• Excellent customer service and organisational skills.
• Ability to meet and exceed customer expectations.

Responsibilities

• Deal with enquiries, deliveries and post for the University.
• Handle calls on the University switchboard and provide information.
• Offer guidance to students, staff and visitors, including event audiences.
• Rotate between Blenheim Walk and Vernon Street sites weekly.

Skills

Front of house experience

Customer service

Organisation skills

Job description

Part time - 4.30pm to 9pm Monday to Friday (22.5 hours per week)*

Contract

Permanent

Sunday 27 September 2026 at 11.59pm

Leeds Arts University is the only specialist arts university in the North of England. We have contributed significantly to the development of arts education for over 180 years, and have developed a national and international reputation based on the achievements of our students and staff.

We are looking to recruit a part time receptionist to join our front of house reception service. The successful applicant will have previous experience of working in a front of house team and be able to demonstrate excellent customer service and organisation skills with the ability to meet and exceed customer expectations.

You will be part of a small team of reception staff who are the first point of contact for students, staff and visitors to the University. The team is responsible for dealing with enquiries, deliveries and post to the University, and handling calls on the University switchboard. You will provide information, guidance, advice and direction to University staff, students and visitors, including public events such as Private Views in our Gallery and for End of Year shows. This role is based at both our Blenheim Walk and Vernon Street sites, rotating on a weekly basis.

A full list of the essential criteria that the successful candidate will need to demonstrate can be found in the job description.

This role may involve working at our Further Education site and as such the successful candidate will be subject to an Enhanced DBS check.

*Please note that we are currently operating under reduced hours, and the site closing time has temporarily changed from 9:00pm to 8:00pm. However, we reserve the right to revert this post's working hours to 4:30pm to 10:00pm should the reduced operating hours not become permanent.

This role may involve working at our Further Education site and as such the successful candidate will be subject to an Enhanced DBS check.

Interviews will be held in person on Friday 9 October 2026

Leeds Arts University is committed to safeguarding and promoting the wellbeing of all learners and expect our staff to share this commitment. All appointments will be made on merit, and as an equal opportunities employer, we welcome applications from all suitably qualified persons. In recognition of our commitment to create a diverse team that draws from our widest talent pool, we would particularly encourage applications from groups who are currently under-represented at this level, which in this case is our Black, Asian and Minority Ethnic applicants.

We are committed to offering a flexible approach to staff with regards to their work, for which we operate home working principles to facilitate a hybrid mode of site/remote working. The primary location for work is the University campus in Leeds, West Yorkshire.