Receptionist

Sanctuary Group; Launceston; On-site; GBP 10,000 - 40,000; Part time

Job summary

Sanctuary Group is seeking a Receptionist for Cedar Grange Care Home in Launceston. The role includes customer service and administrative tasks, focusing on exceptional service and teamwork. With competitive pay and training opportunities, this is an ideal position for an enthusiastic and caring individual.

Benefits

20 days annual leave plus bank holidays (pro rata)

Life assurance

CQC performance bonus

Occupational sick pay after qualifying period

Excellent training and development opportunities

Refer a friend scheme with payment of up to £500

Contributory pension from Sanctuary Care

Access to free 24/7 support service

Exclusive discounts and wellbeing resources

Criminal Records Checks funded by Sanctuary Care.

Qualifications

• Experience in a customer service setting is essential.
• Positive and helpful approach required.
• Focused on delivering exceptional customer service.

Responsibilities

• Advising customers and dealing with their queries.
• Tackling administrative tasks efficiently.
• Interacting with residents, relatives, and visitors.

Skills

Customer Service

Excellent people skills

Strong IT experience

Tools

Word

Excel

Outlook

Job description

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Department: Health and Social Care (Administrative Staff)

Operation: Sanctuary Care

Closing Date:

Salary: £12.60 per hour

Requisition: 225146

Proud to be not-for-profit, at Sanctuary Care we provide high quality care homes where people are looked after with the utmost dignity and respect. At the very heart of everything we do is our mission to go beyond the standard expectation of providing great care, by doing everything we can to enrich the lives of the residents we are privileged to care for, their loved ones and as importantly, our dedicated and valued staff.

Cedar Grange, Cross Lanes,Lanstephan, Launceston, PL15 8FB

£12.60 per hour

20 hours per week

Why work for us?

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Cedar Grange for all regardless of role.

Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Cedar Grange is special and we’re looking for special people to join us. Become a part of it and apply for this role.

Where you’ll work

Cedar Grange nursing home is a beautiful building set in the historic town of Launceston close to a range of shops and restaurants, activities and community groups.

Are you our next Receptionist? Here’s more about the role:

In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.

For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.

As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.

Benefits and rewards

• We know you work so hard and being the best Receptionist you can be needs to be rewarded. We are very proud to offer the following:
• 20 days annual leave plus bank holidays (pro rata)
• Life assurance
• CQC performance bonus
• Occupational sick pay after qualifying period
• Excellent training and development opportunities
• Refer a friend scheme with payment of up to £500 available
• Contributory pension from Sanctuary Care
• Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
• Exclusive discounts, wellbeing resources, recognition and much more via “Sanctuary e-hub”
• Criminal Records Checks are funded by Sanctuary Care.

We hope you feel you could be our next team member.

Job Reference: 225146

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Anenhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.