Receptionist

TN United Kingdom; Huddersfield; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Dental Receptionist to join their supportive team. This role involves greeting patients, managing appointments, and providing excellent customer service in a fast-paced environment. You will play a vital role in promoting dental care products and ensuring a smooth operation of the practice. With a focus on employee wellbeing, the company offers a range of benefits, including access to health services and discounts that enhance both personal and professional growth. If you are passionate about delivering exceptional service and thrive in a collaborative atmosphere, this opportunity is perfect for you.

Benefits

Competitive pay rates

Access to MyHealthcare

Discounts at retailers

Gym discounts

Employee Assistance Programme

Discounted dental insurance

Cycle to Work Scheme

Free annual Flu vaccine

Discounted eye tests

Access to career pathways

Qualifications

• Previous administration or receptionist experience, preferably in healthcare.
• Strong communication skills and proficiency in Microsoft Office.

Responsibilities

• Greet patients and manage appointments efficiently.
• Promote and upsell dental care products and services.
• Support the clinical team and maintain patient confidentiality.

Skills

Customer Service Skills

Communication Skills

Microsoft Word

Microsoft Outlook

Administration Experience

Promoting Products and Services

Organisational Skills

Dentally Experience

Job description

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Bupa Dental Care Milnsbridge are looking for a Dental Receptionist to join their experienced team.

Here at Bupa, our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

What’s on offer?

• Fixed Term - 10 months to cover Maternity leave
• Mon 8-18:20, Weds, 8-18:20, Thurs 8-18:20
• Supportive, experienced team including on-site Practice Manager

Receptionist role and responsibilities

• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating the care packages for our patients that have been provided by our clinicians
• Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
• Excellent customer service skills face to face, telephone and via email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

Your skills and experience

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone and email
• Proficient with Microsoft Word and Outlook with overall strong organisation skills
• Previous experience with promoting company products and services
• Preferred Dentally experience

Your salary and benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care.
• And many more, just ask.