Receptionist

Wildern School; Hedge End; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

RAISE a Hand day

Two-week October half term

Free on-site car park

Pension scheme

Cycle-to-Work scheme

Leisure Centre membership

Good transport links

Friendly colleagues

Job summary

Wildern School is seeking an enthusiastic Receptionist to manage our busy front desk. You will greet visitors, handle emails and calls, and support pupils, staff and the public with tact and professionalism.

The role is 36.25 hours per week, Monday to Friday, term-time only (38 weeks with potential changes). The actual annual salary is £20,369.06, equivalent to £24,796 full-time, with a team‑oriented environment and good benefits.

Qualifications

• Experience in reception or front desk role.
• Proficient in Microsoft Office applications.
• Strong communication and customer service abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Greet visitors and respond to inquiries at the reception desk.
• Manage telephone calls and emails promptly and politely.
• Maintain a welcoming and tidy reception area.
• Support administrative tasks as needed.

Skills

Customer service

Microsoft Office

Communication skills

Job description

Receptionist - Full Time hours of 36.25 hours per week, 7.45am to 3.30pm Monday to Friday, Term-time only (38 weeks). Grade B - Step 1 - Actual Annual Salary £20,369.06 (which is equivalent to a full-time salary of £24,796).

As part of our commitment to staff wellbeing RAISE Education Trust is trialling a two week half term break 19th to 30th October 2026. Following this trial, should the Trust revert back to a one-week October half term break from 2027 the contractual working weeks would increase to 39 weeks and the salary would increase accordingly.

Wildern School is searching for an enthusiastic and efficient person to man our busy reception desk. You will be the first point of contact - the friendly face of the school (meeting & greeting, responding to emails/telephone calls). Working with the public, parents, staff and pupils requires someone who has tact and diplomacy and the right person will need to have high standards of verbal and written communication with the ability to use the full suite of Microsoft Office. You will need to work independently and as part of a team with a flexible approach to your work, as no two days are the same.

If you are a hardworking individual who has a great sense of humour and you have patience, with a passion for assisting young people, then we would welcome your application.

Wildern School is recognised as a ‘Good’ school across all four areas in our recent Ofsted 2024 inspection.

Benefits of working for our trust include:

• Friendly and sociable colleagues.
• RAISE a Hand day: One day per academic year - a fully paid day off to support personal events.
• Two-week October half term: Providing staff and students with an extended break during the autumn term.
• Free on-site car park.
• Staff membership rates to our modern on-site Leisure Centre.
• Enrolment in one of the UK’s Largest public sector pension schemes.
• A tax efficient Cycle-to-Work scheme through salary sacrifice.
• Good transport links.

We are part of the RAISE Education Trust which comprises of Wildern School, Deer Park Secondary School and Boorley Park Primary School. Our staff form a collective team that makes a difference to the lives of our students. This is an exciting time for the trust and all colleagues present and future.

If you currently work in a school, please ensure one of your references is from your current Headteacher.

Closing Date: Midday Monday 14th September 2026.

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date if we receive applications that meet the criteria. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

RAISE Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.