Receptionist

easyJet holidays; Greater London, Luton; Sur place; GBP 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Competitive base salary

Up to 20% bonus

Staff travel benefits

25 days holiday + bank holidays

Résumé du poste

easyJet holidays is seeking a Receptionist for our Luton campus, delivering warm, professional front-of-house support across Capability Green and Hangar 89. You will manage calls, welcome visitors and tasks across facilities, parking and post with accuracy and a proactive approach.

This 5-month fixed-term role emphasizes flexible shifts, strong organisation and a passion for service. You’ll contribute to a welcoming workplace and seamless administration while representing easyJet holidays with

Qualifications

• Experience in customer service, reception or front of house with a warm, professional approach.
• Ability to manage queries and direct people to the right contact.
• Organised and accurate with good communication under changing priorities.

Responsabilités

• Welcome colleagues, visitors and suppliers and answer and direct calls.
• Keep reception areas tidy and handle routine workplace checks.
• Log and monitor facilities requests and visitor records in CAFM system.
• Support reception coverage across weekday shifts at Luton locations.

Connaissances

Customer service

Reception

Administration

Outils

CAFM system

Description du poste

This role is a 5 month fixed term contract

You make people feel welcome from the moment they arrive.

Warm, organised and ready to help, you keep the front desk running smoothly, handle changing priorities calmly and make sure every colleague, visitor and supplier reaches the right support.

The opportunity

As a Receptionist in our Property & ID Team, you'll be the friendly, professional first point of contact across easyJet's Luton campus. You'll support the day to day running of reception at Capability Green and Hangar 89 at London Luton Airport.

This is a practical, varied role where great service and accurate administration go hand in hand. You'll help create a safe, tidy and welcoming workplace while keeping visitor, parking, post and facilities activity moving.

"This role is all about making every arrival feel easy. We're looking for someone who enjoys helping people, stays organised when priorities change and takes real pride in getting the details right."
Property & ID Team, easyJet

The team & culture

You'll join the Property & ID Team, working with colleagues, visitors, suppliers and internal teams to provide front of house, workplace and facilities support across our Luton locations.

It's a collaborative environment where people share information, step in to help and take ownership of creating a professional, welcoming experience throughout the working day.

What you'll be doing

You'll welcome colleagues, visitors and suppliers, answer calls, manage queries and direct people to the right colleague, information or support route.

You'll keep reception areas presentable, complete routine workplace checks and escalate maintenance, cleaning, safety or visitor issues promptly.

You'll maintain accurate visitor, car parking, post and administration records, and log, update and monitor facilities requests through the CAFM system. You'll also work flexibly across weekday shifts to support reception coverage.

Requirements of the Role

What we're looking for

You'll bring experience in customer service, reception, administration or another front of house role, with a warm, professional approach and confidence dealing with a wide range of people and queries.

You're organised, accurate and comfortable balancing daily tasks. You communicate clearly, stay calm when priorities change and know when to resolve an issue yourself or escape it to the right team.

You work well with others and can also take ownership independently. Experience with workplace, helpdesk, CAFM or other administration systems would be useful, but it isn't essential. You'll need flexibility to work different shifts across the required Luton locations and wear full crew uniform as part of the role.

What you'll get

• Competitive base salary + up to 20% bonus
• Private medical insurance
• 25 days holiday + bank holidays
• Annual credit towards an easyJet holiday
• Excellent staff travel benefits
• Flexible benefits package including share schemes

Diversity isn't a checkbox - it's how we fly

We believe a welcoming workplace starts with different backgrounds, perspectives and experiences. Whatever your story, if you care about helping people and creating a positive first impression, we'd love to hear from you.

Reasonable Adjustments

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at [e-mail]. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

The job family for this role is C&A

Business Area

Facilities