Receptionist

Sanctuary Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care home in Woolwich is seeking a dedicated Receptionist to join their team. In this role, you will provide exceptional customer service and manage administrative tasks while interacting with residents and visitors. The environment is supportive, with opportunities for training and development. Join a team that values diversity and inclusion, and help enrich the lives of residents.

Benefits

20 days annual leave plus bank holidays

Life assurance

CQC performance bonus

Overtime enhancement

Occupational sick pay

Season ticket loan

Excellent training and development opportunities

Refer a friend scheme

Contributory pension

Discounts on shopping and services

Qualifications

• Strong administrative skills required.
• Excellent people skills essential.

Responsibilities

• Advise customers and handle queries.
• Tackle administrative tasks.

Skills

Customer Service

IT Skills

Tools

Word

Excel

Outlook

Job description

Receptionist

Ashgreen House Residential and Nursing Home, Sandbach Place, Woolwich, London, SE18 7EX

£13.10 per hour

12 hours available

Why work for us?

We spend so much time at work don’t we, so our ethos at Sanctuary Care is to enrich the lives of both our residents and staff. Let’s have some fun while we’re at work, support each other and work hard as a team. There’s loads of training and promotion opportunities available for those who want to pursue it and every day job satisfaction at Ashgreen House for all regardless of role.

Sanctuary Care has over 100 care homes and you can ‘feel’ the difference a team makes the moment you step through one of our doors. The team at Ashgreen House is special and we’re looking for special people to join us. Become a part of it and apply for this role.

Where you’ll work

Around every corner you will find something new to discover and explore, with reminiscence stations on every floor. These are continually updated to provide our residents with new stimulation. They are a real talking point of the home and at the moment, whether you are on the ground floor or the top floor, you will be able to step back in time to the 1920s or enjoy a traditional seaside scene. Residents can enjoy the Punch and Judy stands, feel the sand between their toes in the sandpits and explore old fashioned beach-themed games. You can also turn the clock back by visiting our traditional corner store, which is located near the reception and sets the scene of our care home the moment you walk in. You could be in a 1940s street, rather than the heart of Woolwich. The traditional signage and shop window are beautiful, and our residents love to visit to pick up some tasty treats and toiletries, giving them their much-needed independence.

Are you our next Receptionist? Here’s more about the role:

In this role you will be a key part of the team, whether you’re advising customers and dealing with their queries or tackling administrative tasks.

For this wide-ranging customer service and administrative role we’re looking for you to utilise your excellent people skills along with strong IT experience, including Word, Excel and Outlook. A positive and helpful approach with experience in a customer service setting is also essential.

As Receptionist in our Care Home you will interact with relatives, residents and visitors. Strong administrative skills are required but it’s just as important to us that you’re focused on delivering exceptional customer service and are a caring, enthusiastic and self-motivated person, who is interested in working in a growing and progressive organisation.

Benefits and rewards

-We know you work so hard and being the best Receptionist you can be needs to be rewarded. We are very proud to offer the following:
-20 days annual leave plus bank holidays (pro rata)
-Life assurance
-CQC performance bonus
-Overtime enhancement
-Occupational sick pay after qualifying period
-Season ticket loan available (Oystercard)
-Excellent training and development opportunities
-Refer a friend scheme with payment of up to £500 available
-Contributory pension from Sanctuary Care
-Access to a free 24/7 support service providing support including legal, financial, emotional and medical advice
-Discounts on shopping, holidays, cinema, dining, days out and much more via ‘My Rewards’
-Criminal Records Checks are funded by Sanctuary Care.

We hope you feel you could be our next team member.

Job Reference: #

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

If you are applying internally, don't forget to use your internal careers account to submit your application.


Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.