Receptionist

Foxhills; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality establishment, Foxhills Collection seeks a dynamic Receptionist to provide exceptional customer service. The role involves managing guest interactions, administrative tasks, and ensuring a welcoming environment. This is a full-time position located at Foxhills Collection, known for its luxurious offerings.

Benefits

Competitive salary package

Opportunities for career advancement

Staff discounts on accommodations and dining

Inclusive work environment

Employee wellness programs

Qualifications

• Previous experience in a customer-facing role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Greet guests and visitors with a warm and welcoming demeanor.
• Manage phone calls and correspondence in a professional manner.
• Assist guests with inquiries, reservations, and requests.

Skills

Communication

Organizational skills

Customer service

Tools

MS Office

Job description

Job Vacancy: Receptionist at Foxhills Collection

Are you a friendly and organized individual with a passion for delivering exceptional customer service? Foxhills Collection is currently seeking a dynamic Receptionist to join our team at our prestigious establishment.

Position: Receptionist
Location: Foxhills Collection, [insert location]
Type: Full-time

About Us:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

Responsibilities:

• Greet guests and visitors with a warm and welcoming demeanor
• Manage phone calls and correspondence in a professional manner
• Assist guests with inquiries, reservations, and requests
• Maintain a tidy and organized reception area
• Coordinate with other departments to ensure seamless guest experiences
• Handle administrative tasks such as filing, data entry, and scheduling
• Fill in for night shift cover if needed

Requirements:

• Previous experience in a customer-facing role preferred
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in MS Office and basic computer skills
• Ability to multitask and work efficiently in a fast-paced environment
• Flexibility to work shifts including evenings, weekends, and holidays

Benefits:

• Competitive salary package
• Opportunities for career advancement and professional development
• Staff discounts on accommodations, dining, and other amenities
• A supportive and inclusive work environment
• Employee wellness programs

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK