Facilities Administrator / Receptionist

Focus Resourcing Limited; Cheltenham; On-site; GBP 17,000 - 22,000; Full time

Job summary

Focus Resourcing Limited is seeking an experienced Facilities Administrator / Receptionist to provide temporary cover at a prestigious client site in Cheltenham. You will be based in the development office and act as the main point of contact for residents and visitors, delivering a warm, professional service.

Your role includes hourly checks, coordinating contractors, handling queries, guiding on local services, and supporting Health & Safety.

Qualifications

• Experienced in reception, front of house or customer-facing roles.
• Knowledgeable about Health & Safety.
• Experience in office or contract management would be advantageous.
• Friendly, approachable and confident dealing with people.

Responsibilities

• Carrying out regular hourly checks of the property.
• Acting as the first point of contact for residents, responding to queries and assisting with property-related issues.
• Arranging and coordinating local contractors where required.
• Providing information about local services, events and places of interest.
• Identifying and reporting maintenance issues.
• Maintaining event and visitor suite diaries.
• Representing the company in a friendly, professional manner.
• Supporting Health & Safety requirements at the development.

Skills

Reception experience

Front of house

Customer service

Health & Safety knowledge

IT basics

Job description

Facilities Administrator / Receptionist - Temporary Cover

Location: Cheltenham

Pay: £14 pr hour

Dates: 5th - 9th October 9-5pm

We are currently recruiting for an experienced Facilities Administrator / Receptionist to provide temporary cover at a prestigious client site in Cheltenham.

This is an excellent opportunity for a friendly, professional and customer-focused individual who enjoys working with people and is confident managing a varied front-of-house role.

The Role

You will be based in the development office and act as the main point of contact for residents and visitors, providing a warm, welcoming and professional service while helping to ensure the development is maintained to a high standard.

Your responsibilities will include:

• Carrying out regular hourly checks of the property
• Acting as the first point of contact for residents, responding to queries and assisting with property-related issues
• Arranging and coordinating local contractors where required
• Providing helpful information about local services, events and places of interest
• Identifying and reporting maintenance issues
• Maintaining event and visitor suite diaries
• Representing the company in a friendly, professional and approachable manner
• Supporting Health & Safety requirements at the development

About You

We are looking for someone who is:

• Experienced in reception, front of house, facilities or another customer-facing role
• Friendly, approachable and confident dealing with people
• A clear and effective communicator
• Comfortable working independently and using their initiative
• Organised, proactive and practical
• Customer-focused, with the ability to understand and respond to residents' needs
• Confident using general IT systems
• Knowledgeable about Health & Safety
• Experience in office or contract management would be advantageous