Receptionist

Travail-Employment-Group; Gloucester; On-site; GBP 17,000 - 21,000; Part time

Job summary

Travail-Employment-Group is recruiting a part-time receptionist for a busy GP practice in Gloucester. The role involves front-desk duties, patient registration, and general admin support, with a friendly, professional approach.

The shift pattern includes AM (8:00am–1:15pm) or PM (1:30pm–6:30pm), offering 20–25 hours per week at £12.71 per hour. There is a temporary contract with a view to permanent employment for the right candidate.

Qualifications

• Previous reception or administration experience is essential.
• Confident using computers and learning new systems.
• Excellent communication and customer service skills.
• Friendly, approachable and professional manner.
• Able to work efficiently in a busy environment.
• Strong organisational skills and attention to detail.
• Flexible and reliable with a positive attitude.

Responsibilities

• Greeting patients and visitors in a friendly and professional manner
• Registering and maintaining new patient records
• Opening, sorting and distributing incoming post
• Managing telephone enquiries and directing calls appropriately
• Providing general administrative support to the practice team
• Ensuring patient information is handled confidentially and accurately

Skills

Reception experience

Computer literacy

Communication skills

Organisational skills

Customer service

Tools

Microsoft Office

Job description

Salary: GBP12.71 - GBP12.71 per hour

Part time receptionist - temporary position with the possibility to go permanent

£12.71 per hour, 20-25 hours per week

AM Shift: 8:00am - 1:15pm / PM Shift: 1:30pm - 6:30pm

Location - Gloucester

Are you an organised, friendly and professional individual with previous reception or administration experience? We are currently recruiting for a Part-Time Receptionist to join a busy and welcoming GP practice based in Gloucester.

This is an excellent opportunity to join a supportive team within a highly respected healthcare environment, with the possibility of securing a permanent position.

About the Role

Working as part of a reception team of approximately five people, you will be supporting a busy GP surgery serving around 5,000 patients. This is a varied role that requires excellent communication skills, strong attention to detail and the ability to remain calm under pressure.

Key Responsibilities

• Greeting patients and visitors in a friendly and professional manner
• Registering and maintaining new patient records
• Opening, sorting and distributing incoming post
• Managing telephone enquiries and directing calls appropriately
• Providing general administrative support to the practice team
• Ensuring patient information is handled confidentially and accurately

The Ideal Candidate

• Previous reception or administration experience is essential
• Confident using computers and learning new systems
• Excellent communication and customer service skills
• Friendly, approachable and professional manner
• Able to work efficiently in a busy environment
• Strong organisational skills and attention to detail
• Flexible and reliable with a positive attitude

Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.