Receptionist

TN United Kingdom; Dereham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Dental Receptionist to join their dynamic team. In this part-time role, you will be the first point of contact for patients, ensuring a welcoming atmosphere and efficient appointment management. Your strong customer service skills and ability to thrive in a fast-paced environment will be essential as you support the practice and promote various services. This role offers competitive pay and numerous benefits aimed at enhancing your well-being and career development. If you are passionate about making a positive impact in healthcare, this opportunity is perfect for you.

Benefits

Competitive pay rates

Access to MyHealthcare

Discounts at gyms

Mental health support

Discounted dental insurance

Cycle to Work Scheme

Free annual Flu vaccine

Wagestream

Career pathways support

Shop discounts

Qualifications

• Experience in customer service, preferably in healthcare.
• Strong communication and organizational skills required.

Responsibilities

• Greet patients and manage appointments for a smooth patient journey.
• Support the clinical team and manage sensitive patient information.

Skills

Customer Service

Communication Skills

Administration

Microsoft Word

Microsoft Outlook

Sales Promotion

Confidentiality

Education

Previous Receptionist Experience

Healthcare Administration Experience

Job description

Bupa Dental Care Dereham are looking for a Dental Receptionist to join their experienced team.

Here at Bupa, our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

What’s on offer?

Part Time Position: Mondays and Tuesdays

Working Pattern: 8am to 6pm, M and T (16 hours per week)

Competitive Salary

Customer service experience in healthcare desirable

Receptionist Role and Responsibilities:

• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating the care packages for our patients that have been provided by our clinicians
• Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance, and Insurance claims
• Excellent customer service skills face to face, telephone, and via email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality

Your Skills and Experience:

• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone, and email
• Proficient with Microsoft Word and Outlook with overall strong organization skills
• Previous experience with promoting company products and services
• Preferred Dentally experience

Your Salary and Benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content, and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine, and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests, and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care.
• And many more, just ask.

Benefits:

• Shop discounts (over 700 stores)
• Health and wellbeing discounts
• Discounted dental insurance
• Free CPD
• Employee referral scheme
• And many more!