Receptionist

TN United Kingdom; Croydon; On-site; GBP 33,000; Full time

Job summary

Eine aufregende Möglichkeit für einen Front of House Receptionist in einem neu renovierten Empfangsbereich in einem modernen Bürogebäude. In dieser Rolle sind Sie das Gesicht des Gebäudes und verantwortlich für einen hervorragenden Empfangsservice. Sie werden auch kreative Veranstaltungen planen, um eine lebendige Arbeitsplatzkultur zu fördern. Diese Position bietet die Chance, Beziehungen zu Mietern und Besuchern aufzubauen und einen bleibenden Eindruck zu hinterlassen. Wenn Sie eine leidenschaftliche, serviceorientierte Person sind, die gerne in einem dynamischen Umfeld arbeitet, ist dies die perfekte Gelegenheit für Sie.

Benefits

Betriebliche Altersvorsorge

Wohlfühlprogramm

Unternehmensveranstaltungen

24-Stunden-Hotline für vertrauliche Hilfe

Online-GP

Qualifications

• Erfahrung im Kundenservice oder Empfang in einer geschäftigen Umgebung.
• Fähigkeit, mehrere Aufgaben gleichzeitig zu bewältigen und proaktiv zu sein.

Responsibilities

• Verwaltung des Empfangsbereichs und Gewährleistung eines einladenden Ambientes.
• Planung und Koordination von Veranstaltungen zur Förderung der Gemeinschaft.

Skills

Kundenservice

Microsoft Office

Multitasking

Verbal Communication

Written Communication

Social Media

Job description

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Front of House Receptionist | £32,409 | Full-Time

Location: East Croydon

We have an exciting opportunity for a full-time front of house receptionist to take ownership of a newly refurbished reception in a corporate building located within a two-minute walk of East Croydon Station.

You will relish the opportunity to take ownership of the stunning reception, leaving a lasting impression on everyone who comes into the building. You’ll take pride in delivering impeccable reception service and enjoy building relationships with building occupants.

In addition to reception duties, you will plan and coordinate pop-up events to foster a vibrant workplace culture. From seasonal treats to wellness activities, your creativity will help bring people together.

Salary

£32,409 per annum

Start – mid May

Key Responsibilities

Managing Reception

• Manage and take ownership of the reception area to ensure the ambiance meets clients’ and tenants’ expectations.
• Provide a warm, friendly, and professional welcome, becoming the ‘face of the building’.
• Sign in all visitors following appropriate procedures.
• Manage deliveries, couriers, and post efficiently.

The Building

• Support the Building Manager by reporting, monitoring, and managing building issues to resolution.
• Proactively suggest or recommend improvements to enhance visitor and tenant experience.
• Build rapport with service partners (contractors, cleaners, security) and work collaboratively.
• Submit weekly activity reports.

Tenant Experience and Community Engagement

• Develop and plan seasonal events and pop-ups to foster community and enhance workplace enjoyment.
• Research and produce a monthly newsletter to update tenants on events, encouraging participation and ensuring content aligns with branding.
• Coordinate engaging content for the building’s app as required.
• Produce communications using onsite/branded graphics with attention to detail.

Skills, Knowledge, and Expertise

• Personable with a confident manner and excellent customer service skills.
• Proactive, self-motivated, and capable of multitasking.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and social media; willing to learn in-house systems.
• Previous front of house reception or customer service experience in a busy, premium environment.
• Additional benefits include company pension, referral program, wellness scheme (including a 24-hour confidential helpline and online GP), and company events.

LAH Property Marketing offers property-savvy front-of-house reception, on-site marketing teams, and lifestyle managers for commercial property schemes nationwide. We believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression because every tenant and visitor matters.