Receptionist

ISS Facilities Services; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading facility management company in London is seeking a professional Receptionist to be the first point of contact in a busy workplace. This position is perfect for a confident individual who excels in delivering excellent service and enjoys a varied front-of-house role. Responsibilities include greeting visitors, managing communications, and providing administrative support. The role offers a permanent contract with a competitive hourly rate. Opportunities for development into broader facilities roles are available.

Qualifications

• Strong written and verbal communication skills.
• Confident using Microsoft Office (Word, Outlook, etc.).
• Professional, reliable, and well-presented.
• Friendly, adaptable, and approachable.

Responsibilities

• Provide a welcoming and professional front-of-house service.
• Handle incoming calls, emails, visitor enquiries, and postal duties.
• Log and process deliveries using Royal Mail systems.
• Provide general administrative and office support as required.
• Maintain a tidy, organised, and presentable reception area at all times.

Skills

Strong written and verbal communication skills

Confident using Microsoft Office

Professional and reliable

Friendly and approachable

Job description

Receptionist

We are seeking a professional, customer-focused Receptionist to serve as the first point of contact within a busy and welcoming workplace environment. This role is ideal for someone with a warm, confident manner who enjoys a varied front‑of‑house position and takes pride in delivering excellent service.

Contract: Healthcare

Location: London, SE2 0AS

Hours of work: 22.5

Working Pattern: Monday to Friday (13:00 - 17:30)

Contract Type: Permanent

Hourly Rate: £13.85

Job Description

As the Receptionist, you will be responsible for greeting visitors, managing incoming communications, and providing general support to the wider site team. You will be part of a collaborative workplace with excellent onsite facilities and wellbeing initiatives. This role also offers clear opportunities for development, including progression into broader facilities roles for those looking to advance.

The Role

• Provide a welcoming and professional front‑of‑house service.
• Handle incoming calls, emails, visitor enquiries, and postal duties.
• Log and process deliveries using Royal Mail systems.
• Provide general administrative and office support as required.
• Maintain a tidy, organised, and presentable reception area at all times.

About You

• Strong written and verbal communication skills.
• Confident using Microsoft Office (Word, Outlook, etc.).
• Professional, reliable, and well‑presented.
• Friendly, adaptable, and approachable.
• Ideally located within a reasonable commuting distance.

Training & Development

Full training provided. Opportunities for internal progression into wider facilities roles.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.