Receptionist

Trinity-House-Care-Home; City of Edinburgh; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

PVG paid

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Trinity House Care Home is seeking a Receptionist in Edinburgh on a part-time basis to create a welcoming environment for residents, visitors and staff. This front-of-house role focuses on professional communication, organisation and efficient administrative support.

You will manage enquiries, greet guests and collaborate with the Business Administrator to keep systems running smoothly and ensure information is accurate and secure.

Qualifications

• Friendly, professional and approachable demeanor.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.
• A reliable and positive approach.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks.
• Ensure information is handled accurately and efficiently.
• Maintain organised systems and support the wider team.
• Collaborate with the Business Administrator and management team to deliver a responsive service.

Skills

Friendly demeanor

Communication skills

Organisational skills

IT skills

Multitasking

Reliable

Tools

Microsoft Office

Job description

Administration and Business Support - Trinity House Care Home

Contract: Part Time

Shift Type: Days

Contracted hours: 24

Trinity House Care Home is a purpose built 55 bed care home located in Edinburgh, providing Residential, Nursing, Dementia and Respite care. The home offers a high quality, boutique style environment where team members deliver person centred care in a comfortable and well supported setting.

• £12.71 per hour
• Contracted to 24 hours per week
• Paid PVG, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Trinity House Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.