Receptionist

Bristol Water; Bristol; On-site; GBP 18,046; Full time

Benefits offered by this job

26 days holiday

Opportunity to buy or sell annual leave

Employee share schemes

Employee Assistance Programme

Discounts via Perkbox

Competitive contributory pension scheme

Job summary

A leading water utility company is seeking a professional Receptionist in Bristol to provide front-of-house support. This full-time position involves managing visitor interactions, handling calls and emails, and ensuring a professional reception area. Candidates should have excellent communication and organizational skills. The job offers a competitive salary of £13.10 per hour along with benefits including 26 days holiday, training, and opportunities for career progression within the company.

Qualifications

• Previous receptionist or customer-facing experience preferred.
• Excellent communication and organisational skills.
• Professional and approachable manner.
• Reliable and punctual.

Responsibilities

• Acting as first point of contact for visitors and calls.
• Managing visitor sign-in procedures and meeting room bookings.
• Answering and directing calls and emails.
• Handling incoming and outgoing post and deliveries.
• Maintaining a tidy and professional reception area.

Skills

Excellent communication

Organisational skills

Customer-facing experience

Professional manner

Job description

At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Bristol Water – Bristol

£13.10 per hour

Hours:

Monday – Friday, 09:00 – 17:00 (16:30 finish on Fridays)

Role Overview

We are recruiting a professional and friendly Receptionist on a permanent, full-time basis to provide front-of-house and administrative support. This role is responsible for ensuring a positive and professional experience for visitors, callers, and colleagues.

Key Duties

• Acting as first point of contact for visitors and telephone calls
• Managing visitor sign-in procedures and meeting room bookings
• Answering and directing calls and emails
• Handling incoming and outgoing post and deliveries
• Maintaining a tidy and professional reception area

Candidate Requirements

• Previous receptionist or customer-facing experience preferred
• Excellent communication and organisational skills
• Professional and approachable manner
• Reliable and punctual

What we offer

• Competitive salary and benefits package
• Comprehensive training and ongoing development
• Opportunities for progression within the Pennon Group
• Supportive and inclusive working environment
• The chance to be part of a business that plays a vital role in delivering essential water services

What’s In It For You?

As well as a friendly, supportive working environment and opportunities for professional development, the role also offers:

• 26 days holiday
• Opportunity to buy or sell annual leave for added flexibility
• Opportunity to invest in Pennon Group plc through employee share schemes
• Support with wellbeing, including a free, confidential Employee Assistance Programme
• Access to thousands of discounts and offers via Perkbox
• Competitive contributory pension scheme
• And much more

Closing Date

Tuesday 10th March 2026

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.