Receptionist

Teaching Vacancies; Borough of Rossendale; On-site; GBP 21,000 - 27,000; Full time

Job summary

Oulder Hill Leadership Academy seeks a capable administrator to deliver a high-quality business support service for pupils, teachers and stakeholders in a Rochdale school that joined Star Academies in 2022.

As part of the school’s business support team, you will be a strong team player with excellent organisation and IT skills, helping to maintain an outstanding learning environment for young people.

Qualifications

• NVQ Level 1/2 or GCSE equivalent qualification.
• Experience in an administrative/reception role.
• Proven experience dealing with people in person or over the telephone to service standards.
• Experience of effective use of IT software packages e.g. MS Office and databases in schools.
• Understanding of processes and systems in use within schools to deliver effective customer care.

Responsibilities

• Provide an exceptional business support service to pupils, teachers and stakeholders.
• Develop relationships across the school and the Star community to support learning environments.

Skills

Administrative experience

Reception experience

Customer service

IT skills

Education

NVQ Level 1/2 or equivalent

GCSE literacy and numeracy

Tools

MS Office

School IT systems/databases

Job description

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• A NVQ Level 1/Level 2 or equivalent qualification. Good level of literacy and numeracy skills to GCSE standard or experience in relevant discipline.
• Experience in an administrative/reception role.
• Proven experience of dealing with people, either in person or over the telephone to the required standards of service.
• Experience of effective use of IT software packages e.g. MS Office and data bases and its application in schools.
• Understanding of relevant processes and systems in use within schools to deliver effective customer care.

What the school offers its staff

About Oulder Hill Leadership Academy

Oulder Hill Leadership Academy is a secondary school for 11 to 16 year olds in Rochdale, which joined Star Academies in March 2022. We are a rapidly improving school with high ambitions and expectations for all our pupils, as evidenced by our most recent Ofsted inspection in January 2025, when we were graded ‘Good’ in all four areas of the inspection framework.

Like all Star schools, we have a leadership specialism – providing a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.