Receptionist

David Lloyd Leisure Ltd; Blossomfield; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your 

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd seeks a Receptionist to welcome members, manage queries and bookings, and provide a premium experience both in person and by phone. The role requires a customer-focused mindset and the ability to thrive in a busy club environment.

The position offers competitive hourly pay (£13 per hour) with staff perks including free club membership for you and family, discounts on food, drinks, and activities, and career development opportunities.

Qualifications

• Customer service passion and a genuine desire to help members.
• Team player with strong communication and collaboration skills.
• Ability to thrive in a fast-paced environment and multi-task.
• Contribution to an inclusive and thriving culture within the club.

Responsibilities

• Greet members and guests with a premium experience at the reception.
• Handle queries and bookings face-to-face and over the phone.
• Maintain a clean, tidy reception area aligned with brand standards.

Skills

Customer service passion

Team player

Strong communication

Fast-paced environment

Job description

£13 per hour Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• Join us and help us create a thriving and inclusive culture.

Solihull Cranmore With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.