Operations Assistant - Reception

David Lloyd Leisure Ltd.; Aberdeen City; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd. in Aberdeen is seeking a friendly Receptionist to welcome members, answer queries and manage bookings face to face and by phone.

You will help maintain a pristine reception area, support a premium member experience, and enjoy developing within a team with access to internal training and benefits.

Qualifications

• Passion for delivering excellent customer service.
• Excellent verbal and written communication skills.
• Able to work well in a fast-paced environment.

Responsibilities

• Greet members and handle queries at the reception.
• Manage member bookings and schedule appointments.
• Keep the reception area clean, tidy and compliant with brand standards.

Skills

Customer service

Communication

Teamwork

Job description

Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do.

We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Aberdeen

With 139 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.