Receptionist

Sir Frederick Gibberd College; Birtley; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension

Private healthcare

Salary sacrifice

Cycle to work

Gym membership

Discounts

Nursery salary sacrifice

EAP (24/7)

Job summary

Sir Frederick Gibberd College (SFG) is seeking a highly professional Receptionist to join our dedicated team. You will be the first point of contact for students, parents, staff and visitors, delivering a welcoming, professional experience daily.

You will handle enquiries, manage front desk tasks, support student welfare, and provide administrative support across the school. Proficiency with IT systems and a calm, organised approach are essential.

Qualifications

• Excellent communication and customer service experience.
• Organised with a calm, friendly, professional manner.
• Strong IT skills and ability to multitask in a busy front desk.

Responsibilities

• Manage reception services and front desk.
• Handle enquiries and telephone calls.
• Support student welfare and maintain records.
• Provide broad administrative support across the school.
• Maintain IT systems and stay professional under pressure.

Skills

Customer service

Communication skills

Organised

Calm under pressure

Teamwork

Tools

Microsoft Office

Job description

Sir Frederick Gibberd College (SFG) is seeking to appoint a highly professional and welcoming Receptionist to join our dedicated team. As the first point of contact for students, parents, staff, visitors and external agencies, you will play a key role in creating a positive and professional experience for everyone who visits or contacts the school. We are looking for an organised, student-centred individual with excellent communication skills, a calm and approachable manner, and a commitment to delivering outstanding customer service.

Working within our busy front office, you will be responsible for managing reception services, handling enquiries and telephone calls, supporting student welfare, maintaining records, and providing a range of administrative support across the school. The successful candidate will be confident using IT systems, able to multitask effectively, and capable of remaining calm under pressure while maintaining a friendly and professional approach

The successful applicant will become part of a supportive and collaborative team, working closely with colleagues across the school and BMAT. We are looking for someone who shares our values, enjoys working with people, takes pride in delivering high-quality support, and is eager to contribute to the continued success of our thriving school community.

If you're ready for a rewarding challenge and want to play a key role in supporting students, staff, parents and visitors every day, we would love to hear from you.

About the School

At Sir Frederick Gibberd College, we provide a personalised and engaging curriculum, enriched by a wide range of innovative opportunities beyond the classroom. We are dedicated to developing confident, capable, and well-rounded individuals, ensuring that every student has the opportunity to realise their full potential.

About the Trust

BMAT is a thriving community of schools, committed to providing an outstanding education for every student attending one of our schools. We create environments where individuals matter, confidence flourishes, and every child can achieve exceptional outcomes. We currently oversee seven secondary academies and five primary academies, primarily located in Harlow, with additional sites in Newham and Stansted.

The Trust’s vision is clear - to work together to smash through the barriers that prevent children from becoming confident, high-achieving, and independent individuals.

What can BMAT offer you?

BMAT provides a range of benefits to support your personal and professional well-being:

• Generous employer pension contribution through Teachers Pensions or Local Government Pension Scheme
• Private healthcare benefits, including 24/7 Doctorline access
• Home and electronic salary sacrifice scheme
• Cycle to work
• Discounted Gym membership through salary sacrifice
• Lifestyle and discount savings
• Workplace nursery fee salary sacrifice scheme via Yellownest
• 24/7 Employee Assistance Programme (EAP) for wellbeing support

BMAT Education is committed to safeguarding children; successful candidates will be subject to an Enhanced Disclosure and Barring Service check. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties, in accordance with Keeping Children Safe in Education (KCSIE).