Receptionist

Arnold Clark; Abbot's Salford; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading company as a Receptionist, where you'll be the welcoming face that ensures exceptional customer service at the Vauxhall branch in Salford. You will handle customer inquiries, manage calls, and maintain the branch standards while enjoying generous benefits such as holiday allowance and private healthcare, promoting a progressive and inclusive work environment.

Benefits

33 days’ holiday allowance

Generous retail discounts

Private healthcare

Opportunities for training and progression

Qualifications

• Entry level role with part-time hours.
• Excellent interpersonal skills and telephone manner required.
• Ability to work independently and as part of a team.

Responsibilities

• Acting as first point of contact for customers.
• Managing a large volume of customer calls.
• Maintaining a tidy and presentable customer area.

Skills

Fantastic telephone manner

Excellent interpersonal skills

Interest in delivering excellent service

Ability to multi-task

Tools

Microsoft Office

Job description

Join to apply for the Receptionist role at Arnold Clark

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Join to apply for the Receptionist role at Arnold Clark

We’re recruiting for a Receptionist to join our Vauxhall branch in Salford.

We Offer

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…
  
  

Hours

Part time: Monday - Thursday 4pm - 8pm and Friday 8.30am - 6pm

About The Role

At Arnold Clark, you’ll be known as a Customer Experience Host. We believe that first impressions count and that outstanding customer service should begin the moment our customers enter the showroom.

As a Customer Experience Host, you’ll be the welcoming face of Arnold Clark. From warmly greeting our customers face-to-face to helping them on the phone in a professional manner. You’ll deliver excellent customer service while staying on top of daily admin duties and maintaining branch standards with enthusiasm and a smile.

Day-to-day duties

• Acting as the first point of contact for our customers, in person and on the phone
• Managing a large volume of customer calls and dealing with enquiries effectively and efficiently
• Making sure the customer areas are kept tidy and presentable and that our customers are well looked after
• Working proactively with all departments within the branch
• Going the extra mile for all our customers
  
  

Essential Skills

• A fantastic telephone manner
• Excellent interpersonal skills
• A genuine interest in delivering excellent service and going above and beyond for our customers
• The confidence to work independently and also as part of a team
• Highly organised with the ability to multi-task
  
  

Nice To Have (but Not Essential)

• Knowledge of Cisco telephony
• An understanding of Microsoft Office and Excel
  
  

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark , visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Motor Vehicle Manufacturing, Hospitality, and Retail

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