Reception - Team Member

Whitbread; Witcombe; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts across Whitbread restaurants

Breakfast on us

Job summary

Whitbread is recruiting a Receptionist for Premier Inn Gloucester (Little Witcombe). Join our friendly hotel team to welcome guests, check them in and work with housekeeping to ensure rooms are perfect.

This permanent, on-site role offers 32 hours per week at up to £13.06 per hour, with training, restaurant discounts, pension schemes, and a welcoming path for your career in hospitality. We value inclusivity and offer flexible working where possible.

Responsibilities

• Join our team at Premier Inn Gloucester (Little Witcombe) as a Receptionist and use your passion for customer service to its full potential.
• Be part of the UK’s leading hospitality business, Whitbread.

Job description

We're currently recruiting in our Gloucester (Little Witcombe) location. Working 32 hours per week, paying up to £13.06 per hour.

Receptionist – Location – Gloucester (Little Witcombe) Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Gloucester (Little Witcombe). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

32 hours per week

LOCATION:

Ermin Way, Little Witcombe, Gloucester , GL3 4SS

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Gloucester (Little Witcombe) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 209005-4492

Advertised: 06 Sep 2026