Reception - Team Member

Whitbread; Southampton; On-site; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Whitbread Benefits

Pension scheme

Discounts

Breakfast for two

Job summary

Whitbread's Premier Inn Fareham is hiring a Receptionist to warmly welcome guests and support hotel operations. This role focuses on customer service, checking guests in and coordinating with housekeeping to ensure rooms are ready.

Working 30 hours per week at a rate of up to £13.06 per hour, you join the UK’s leading hospitality group, with benefits and a clear path for career growth.

Qualifications

• Experience in customer service is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Join Premier Inn Fareham as a Receptionist and use your passion for customer service to its full potential.
• Be part of the UK’s leading hospitality business, Whitbread.

Skills

Customer service

Communication

Job description

We're currently recruiting in our Fareham Premier Inn. Working 30 hours per week, paying up to £13.06 per hour.

Receptionist – Fareham Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Fareham. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

30 hours per week

LOCATION:

Southampton Road, Park Gate, Southampton, Hampshire, SO31 6AF

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Fareham as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 209203-4492

Advertised: 07 Sep 2026