Reception - Team Member

Whitbread; Tees Valley; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Whitbread Benefits

Breakfast for two

Pension scheme

Discounts

Job summary

Whitbread is recruiting for a Receptionist at the Wolviston / Wynyard Premier Inn Hotel. The role is 23 hours per week, with a fixed-term contract until 25 February 2027. You will warmly welcome guests, support check-in/check-out, and collaborate with housekeeping to ensure rooms are ready and guest experiences are positive. Whitbread offers benefits and career opportunities within the hospitality group.

Qualifications

• Welcoming guests and delivering friendly customer service.
• Ability to work with housekeeping to prepare rooms and ensure guest comfort.

Responsibilities

• Greet guests and assist with check-in/check-out processes to ensure a smooth guest experience.
• Coordinate with housekeeping to prepare rooms and maintain cleanliness standards.

Job description

We're currently recruiting in our Wolviston / Wynyard Premier Inn Hotel. Working 23 hours per week, paying up to £13.06 per hour.

Receptionist – Wolviston / Wynyard Premier Inn Hotel

Come and be a Receptionist at Premier Inn in Wolviston / Wynyard. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE

Up to £13.06 per hour

CONTRACT TYPE

Fixed-term contract until 25/02/2027 – we don’t do zero hours contracts!

HOURS

23 hours per week

LOCATION

Coal Lane, Woolviston, Stockton on Tees, Cleveland, TS22 5PZ

Why you’ll love it here

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Wolviston / Wynyard as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 208764-4492

Advertised: 04 Sep 2026