Reception - Team Member

Whitbread; Reading; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Training and support

Whitbread Benefits card

Pension and savings scheme

Discounts on meals and other offers

Free breakfast for two

Job summary

Whitbread's Premier Inn Reading South (Grazeley Green) is hiring a Receptionist to greet guests and coordinate with housekeeping. The role is 24 hours per week with a permanent contract, paying up to £13.06 per hour and based at Grazeley Green Road, Reading.

As the friendly face of our hotel, you will use your customer service skills to welcome guests from check-in to stay, with training and career progression within Whitbread.

Qualifications

• Customer service skills to welcome guests.
• Friendly and outgoing team member with a professional demeanor.

Responsibilities

• Greet guests at reception and assist with check-in/check-out.
• Coordinate with housekeeping to ensure rooms are ready.
• Provide information and respond to guest inquiries.

Skills

Customer service

Job description

We're currently recruiting in our Reading South (Grazeley Green) Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.

Receptionist – Reading South (Grazeley Green) Premier Inn

Come and be a Receptionist at Premier Inn in Reading South (Grazeley Green). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

PAY RATE:

Up to £13.06 per hour

CONTRACT TYPE:

Permanent – we don't do zero hours contracts!

HOURS:

24 hours per week

LOCATION:

Grazeley Green Road, Reading, Berkshire, RG7 1LS

Why you’ll love it here:

• Training and support:We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn Reading South (Grazeley Green) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 214140-4492

Advertised: 23 Sep 2026