Reception Team Member

Travelodge; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

50% room discount

Friends & family discount

Travelodge voucher on anniversary

Retail discounts

Aspire Programme

Incentive schemes

Job summary

Travelodge London Lewisham is looking for a friendly Reception Team Member to join a welcoming, family‑style team on a full‑time contract. No prior experience required – we’ll coach you in guest check‑in, cash handling and hotel procedures, with flexible shifts to suit you.

You’ll welcome guests, assist with safety walks and help the wider team when needed. Benefits include a 50% discount on rooms plus food and drink, a £50 Travelodge voucher on each work anniversary, retail discounts, and the

Qualifications

• Customer service skills for a front desk role.
• Ability to handle cash and basic financial procedures.
• Experience in hospitality is a plus but not required.

Responsibilities

• Welcome guests and check them in.
• Handle cash and banking procedures.
• Conduct regular fire and safety walks.
• Support wider team when needed.

Skills

Customer service

Cash handling

Guest check-in

Job description

Come and join our amazing team at Travelodge London Lewisham as a Reception Team Member on a Full Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be to welcome the guests to the hotel, checking them in, doing cash and banking procedures, regular fire & safety walks and even helping the wider teams when needed.