Reception Team Member

Staycity Group; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a forward-thinking aparthotel group as a Reception Team Member, where your enthusiasm and unique self will make a real impact. This role invites you to embrace a vibrant, high-paced environment, ensuring guests feel welcomed and valued. With no prior experience required and full training provided, you will have the opportunity to develop your skills while contributing to a diverse and inclusive team. Enjoy a range of benefits, including career development, flexible working patterns, and paid volunteer days. Start your journey with us today and help us create memorable experiences for our guests!

Benefits

Paid Maternity, Surrogacy, Adoptive & Paternity leave

Extra day off for your birthday

Career development opportunities

Flexible working patterns

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work scheme

Education Support

2 paid volunteer days per year

Employee Assistance Program (EAP)

Qualifications

• No experience is needed; full training is provided.
• Ability to navigate challenges with kindness and clarity.

Responsibilities

• Act as a Brand Ambassador with joy and enthusiasm.
• Ensure excellent first impressions with confidence.
• Provide outstanding service and attention to detail.

Skills

Communication Skills

Attention to Detail

Organizational Skills

Positive Attitude

Job description

Join Our Journey at Staycity Group!

We are on target to expand to 15,000 apartments by 2025. Come join us!

About the Role

We are on the search for our next Reception Team Member. Embrace the high-paced, evolving environment with enthusiasm and curiosity. At Staycity Group, we’re not just an aparthotel group: we're a diverse and inclusive team that encourages you to bring your unique self to work and make a real impact.

Benefits

We want you and your loved ones to thrive, and we’ll support your health, wellness, learning, and development:

• Paid Maternity, Surrogacy, Adoptive & Paternity leave
• An extra day off for your birthday
• Career development opportunities
• Flexible working patterns
• Discounted rates for overnight stays
• Refer and earn scheme
• TaxSaver commuter scheme (only applicable in Ireland)
• Cycle to work scheme (only applicable in Ireland/UK)
• Education Support
• 2 paid volunteer days per year
• Employee Assistance Program (EAP)

No experience is needed - full training is provided!

Responsibilities

What you can do for us:

• Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm.
• Make a good first impression: Confidence and great communication are vital.
• Be Driven: Constantly push for excellence.
• Amaze our guests: Attention to detail and outstanding organizational skills.
• Go above and beyond for guests and team.
• Bring a positive attitude: Contribute to a vibrant workplace.
• Be kind & treat everyone with respect.
• Make us better: Drive progress and innovation.

If you possess the ability to navigate through challenges with a blend of kindness and clarity, we'd love to hear from you! Join us in this exciting journey, where you'll be encouraged to reach your full potential.

Start your Staycity Group journey today! Take the leap and click "apply" now!