Reception Supervisor

David Lloyd Leisure Ltd.; Kettering; Hybrid; GBP 1,653,000 - 2,204,000; Part time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Career Advancement opportunities

Wagestream App

Benefits Suite access

Job summary

David Lloyd Leisure Ltd. in Kettering is seeking a Reception Supervisor to lead the reception team and act as Duty Manager, ensuring a premium member experience across face-to-face and telephone queries.

This part-time role requires a passion for customer service, strong communication and collaboration skills, and the ability to thrive in a fast-paced environment. Join us to help foster an inclusive, thriving culture and career progression.

Qualifications

• Has previous experience managing a customer service led team.
• An overall passion for customer service.
• A team player, with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Act as Duty Manager and lead the Reception team to provide service excellence to members, face to face or via telephone.

Skills

Customer service leadership

Communication skills

Team collaboration

Fast-paced environment adaptability

Job description

## Reception SupervisorApply: Kettering: Part time: Posted Today: End Date: October 5, 2026 (12 days left to apply): JR015158**Would you like to join Europe’s leading premium health and wellness group?**Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Reception Supervisor to join our team!As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.**We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.**Some of our perks:* **Free Club Membership** for you and your family!* **50% Discount** on food and drinks* Discounts on Swimming, Tennis Lessons, and Personal Training* Opportunities for **Career Advancement** through internal training and development* **Wagestream App**: Get paid on demand!* Access to our **Benefits Suite**.About you:As Reception Supervisor, we are looking for someone who:* Has previous experience managing a customer service led team* An overall passion for customer service* A team player, with strong communication and collaboration skills* Ability to work in a fast-paced environment**Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!**Kettering