Reception Manager

Allscreens Nationwide Ltd; Old Windsor; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Free meals on duty

Leisure club access

Birthday day off

Annual 2-night complimentary stay with

Discounts on stays & F&B

31 days holiday

Company life assurance

Job summary

De Vere Beaumont Estate in Old Windsor is recruiting a Reception Manager to lead the front of house team and ensure guests receive the friendliest and most efficient service.

You will promote a positive environment, liaison with guests and hotel departments, manage daily operations, and help deliver memorable moments for our guests. A competitive salary and extensive benefits accompany the role.

Qualifications

• Reception/FOH management experience in a hotel.
• Ability to quickly build rapport with guests and departments across the hotel.
• Ability to motivate and inspire team members to deliver memorable guest experiences.
• Excellent communication, organisation and time management skills.

Responsibilities

• Promote a positive, multi-skilled environment delivering friendly and efficient service.
• Liaise with guests and hotel departments to handle VIP visits and special requirements.
• Ensure colleagues are aware of each day’s business and events.
• Coordinate daily operations and shift patterns to meet business needs.

Skills

Reception management

Interpersonal rapport

Team motivation

Delegation

Communication

Organisation

Time management

Job description

Love Hotels? Passionate about working Front of House?

De Vere Beaumont Estate in Old Windsor, are recruiting for a Reception Manager to join the team.

As the Reception Manager you will

promote a positive environment where colleagues are multi skilled ensuring our guests always receives the friendliest and most efficient service possible, while also positively approaching any sales opportunity. Working closely with your team, you’ll make sure that all colleagues are aware of each day’s business such as VIP visits and any special requirements that may be needed.

In return the role offers

a competitive salary plus excellent benefits including free use of the leisure facilities, an annual 2 night complimentary stay with De Vere, a paid day off for your birthday and a range of Management masterclasses to develop your skills and experience.

Requirements

• You have Reception / Front of House management experience ideally within a similar sized hotel
• You have the ability to quickly build a strong rapport with people, which is vital for this role when liaising with both guests and various different departments and teams across the Hotel
• You have the ability to motivate and inspire team members, encouraging them to put their heart and soul in to creating memorable moments for our guests
• You are able to delegate effectively and have excellent communication, organisation and time management skills.

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Reception Manager.

• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 31 days holiday each year (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Subsidised travel options to support your journey to or from work
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

De Vere Beaumont Estate

set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings.

Your commute:

based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading.

At De Vere,

we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.