Reception Host

CBRE Group, Inc.; Manchester; Hybrid; GBP 20,000 - 23,000; Full time

Job summary

CBRE Group, Inc. in Manchester is seeking a receptionist to provide reception and hospitality duties, answer calls, manage meeting rooms, and support teams with administrative tasks.

The role requires excellent communication, a proactive approach, and familiarity with Outlook, Word, Excel, and PowerPoint. You will be part of a team in a fast-paced corporate environment, ensuring a professional client experience.

Qualifications

• Experience in a corporate office environment with internal/external clients.
• Excellent communication and interpersonal skills.
• Team player with a proactive approach and ability to work in a fast-paced office.
• Willingness to learn internal CBRE systems and processes.
• Good knowledge of Outlook, Word, Excel and PowerPoint.

Responsibilities

• Greet clients and provide a best-in-class CBRE experience.
• Answer switchboard, direct calls and take/forward messages.
• Manage room bookings and maintain client-facing areas.
• Coordinate hospitality and refreshments for meetings.
• Provide administrative support to Manchester teams.
• Handle keys handover, taxis, couriers, and mail distribution.
• Act as Fire Marshall for the office.

Skills

Communication

Team player

Proactive

Organisation

Customer service

Tools

Outlook

Microsoft Word

Excel

PowerPoint

Job description

About the Role

To provide reception and hospitality duties for a thriving, professional Real Estate firm, alongside general administrative support to teams in the Manchester office.

You will often be the first person our clients meet or speak to, so we’re looking for someone who advocates CBRE’s values of Respect, Integrity, Service and Excellence. You will relish taking ownership of your duties, and have a personable and pro‑active approach.

What You’ll Do

• Meeting and greeting clients, ensuring they receive a best-in-class CBRE experience
• Answering the switchboard, directing calls and taking/forwarding detailed messages
• Management of room bookings
• Taking responsibility for the meeting rooms and client facing areas (including client facing kitchen), ensuring they are kept tidy and fully stocked with refreshments
• Organising hospitality from external suppliers for meetings and events
• Providing administrative support to our Manchester based teams
• Handing over / receiving of keys
• Booking of taxis and couriers
• Franking mail and opening / distributing post
• Receiving and checking deliveries (stationery / consumables etc) and placing the items in the correct storage location
• Fire Marshall role

Assist the Manchester office and the wider secretarial support team to include:-

• Running company credit checks (Experian / D&B)
• Running property conflict checks
• Copy typing
• Mailshots / envelope packing

What You’ll Need

• Experience of working in a corporate office environment, with internal and external clients
• Excellent communication and interpersonal skills
• A team player and experience of working in a fast‑paced team
• Proactive approach and uses initiative – always looking for ways the office could work more efficiently
• Keen to learn new skills, particularly internal systems bespoke to CBRE
• Good knowledge of Outlook, Microsoft Word, Excel and Powerpoint
• Excellent organisational skills
• Confident and assertive – must cope well under pressure
• Property experience an advantage but not essential for the right person

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‑thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.