Reception Host

Individual Restaurants; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Reception Host, where your passion for hospitality shines. This role offers a chance to create memorable first impressions and ensure guests enjoy exceptional dining experiences. With a commitment to quality service and a stellar reputation, you'll be part of a team that values your contributions and invests in your development. Enjoy numerous benefits, including competitive pay, discounts, and comprehensive training programs. If you thrive in a fast-paced environment and have a passion for hospitality, this is the opportunity for you.

Benefits

100% tips and gratuities

50% off food and drink

Enhanced Maternity and Paternity packages

Access to financial wellbeing tools

Employee Assistance Programme

Fully funded apprenticeship programme

Career pathways and development

Team meals on shift

15% off grocery bill at Iceland Foods

Discounts from high street retailers

Qualifications

• Previous experience as a Reception Host or in a similar role.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Be the face of the establishment, ensuring a positive first impression.
• Provide a world-class dining experience for guests.

Skills

Exceptional communication skills

Interpersonal skills

Ability to handle high-pressure situations

Job description

Are you passionate about providing exceptional hospitality and creating a welcoming atmosphere? Individual Restaurants has an exciting opportunity for an experienced and well-presented Reception Host to join our team.

As a Reception Host, you will be the face of our establishment, ensuring guests have a positive first impression and a world class dining experience.

Benefits of joining our team:

• The Sunday Times – Best place to work 2024
• 100% tips and gratuities direct to our team
• 50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people
• Competitive rates of pay – we pay the best to get the best.
• Enhanced Maternity and Paternity packages
• Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream
• Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
• Fully funded apprenticeship programme
• Career pathways and development through our high performers programme
• Full in-house training through our Individual Restaurants Academy
• Employer contribution pension scheme
• Team meals on shift
• 15% off your grocery bill at Iceland Foods
• Discounts and cashback from hundreds of high street and online retailers
• WSET courses are available for those who are passionate about wine and its provenance.
• Refer a friend scheme.
• Individual Champion programme – acting as an ambassador of your brand and representing your team.

When you join Individual Restaurants, you’re not just joining one team. You’re joining a collection of leading restaurants, all with a stellar reputation for quality service and exceptional food. Explore roles across our collection of 30+ restaurants, Piccolino, Restaurant Bar & Grill, and Riva Blu.

About you:

• Previous experience as a Reception Host or in a similar customer-facing role within the hospitality industry.
• Exceptional communication and interpersonal skills.
• Ability to handle high-pressure situations with efficiency.

An individual role is just that. Individual. We hire the best talent across all areas of the business and value them as such. That’s why we have an ongoing commitment to invest in our people through quality training and mentoring from our amazing leadership team.

If you have the passion and drive to be the best and would like to join our team as our new Reception Host, please click ‘apply’ today. We would love to hear from you!