Reception And Events Manager

Lah Property Marketing; City of Westminster; On-site; GBP 30,000 - 41,000; Full time

Benefits offered by this job

Contributory pension

Life assurance

24/7 virtual GP access

Job summary

LAH Property Marketing is seeking a Reception and Events Manager for a full-time role in London Mayfair. You will own front-of-house services at a prestigious corporate building, coordinating events, tenant communications, and community activities while delivering exceptional service to a high-profile tenant base.

The role combines reception duties with planning and executing bespoke events, managing communications, and monitoring the marketing budget to maximise tenant satisfaction and

Qualifications

• Experience in events or marketing environments or as a corporate receptionist in high-profile roles.
• Able to deliver impeccable customer service with a confident manner.
• Proficient PC user capable of learning new systems; comfortable with social media tools.

Responsibilities

• Maintain a welcoming reception reflecting the building's prestige and tenant expectations.
• Serve as primary contact for visitors with a discreet, polished first impression.
• Lead events and community engagements; develop a calendar of bespoke experiences.
• Manage marketing budget with forecasting and reporting; support quarterly and annual reports.

Skills

Events planning

Customer service

LinkedIn

Instagram

Graphic design

Budget management

Tools

Canva

MS Office

Job description

Reception and Events Manager | Full time

London, Mayfair

£35,287 per year

We have an exciting opportunity for aReception and Events Managerto take full ownership of the front of house services at a fabulous corporate office building in Mayfair. You will work Monday to Friday, 8am – 5pm, acting as the central point of contact for this large corporate environment, where exceptional customer service is essential.

You will bring energy, warmth, and personality to the role, recognising the importance of events and pop ups to create a strong sense of community within the building. You will be well presented, have proven relevant experience, and possess the confidence and professionalism required to thrive in this busy and varied role.

Salary - £35,200

Key Responsibilities

Reception

• Maintain an impeccably presented, welcoming reception environment that reflects the prestige of the building and the expectations of its exclusive and private tenant community
• Act as the primary point of contact for all visitors, providing a discreet, polished, and personable first impression
• Represent the landlord with confidence, professionalism, and a strong understanding of the building, services, and tenant needs
• Deliver high level administrative support, including quarterly event proposals and summary reports, monthly client reports and annual reports for the landlord

Events and Community Engagement

• Research, develop and implement a calendar of bespoke community experiences and seasonal events, supporting local businesses wherever possible, to enhance the working environment and create a sense of community
• Monitor feedback and participation, being proactive in recommending or tailoring events to suit demand
• Maintain a comprehensive local amenities guide and develop in-depth knowledge of the surrounding area
• Create and circulate an engaging monthly tenant newsletter and digital communications
• Negotiate tenant discounts or complimentary offers with local shops, restaurants, and gyms (subject to client approval)
• Manage the marketing budget, maintaining accurate forecasting and reporting

Building Management support

• Develop and sustain strong working relationships with tenants, clients, agents, and key stakeholders
• Ensure the reception and Front of House areas are consistently maintained to an exceptional standard
• Liaise with the on-site engineering team to report maintenance issues
• Maintain clear and effective communication with on-site security, using radio contact throughout the day as required
• Take a proactive, solutions-driven approach to day-to-day operational challenges

Skills, Knowledge and Expertise

• Previous experience in events / marketing environment or an experienced corporate receptionist working in a high profile role and are ready for a new challenge
• Personable and proactive with a confident manner and able to deliver impeccable customer service
• Confident PC user with the ability to learn new systems
• Familiarity with social media platforms, particularly LinkedIn and Instagram
• Experience using Canva or other graphic design tools
• Event planning and coordination skills
• Understanding of building operations and facilities management
• Contributory pension scheme / life assurance
• 24 / 7 access to a virtual GP for you and your family
• Financial and legal information support
• Discounts and deals across multiple businesses
• Referral programme
• LAH training academy

About LAH Property Marketing

LAH Property Marketing provides front-of-house reception, on-site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front-of-house experience.

Equal opportunities

If you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.

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Reception and Events Manager • London, GB