Reception / Administrator assistant

Barnardo's; City Of London; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

Flexible working

Generous annual leave pro rata

Job summary

Barnardo's Stratford District Children & Family Centre is seeking an enthusiastic Administrator to support our team at our Warwickshire centres, based in Lighthorne Heath. The role is 15 hours per week over two days (Thursday and Friday), 9:00 to 17:00, with a salary band of £24,651–£25,401 and pro-rata £10,200.

The successful candidate will handle admin tasks, data input, diary management, and confidentiality.

Qualifications

• Proficiency in all Microsoft Office packages.
• Experience inputting data into a database; training provided.
• Ability to use Outlook for diary management and room bookings with partners.
• Knowledge of GDPR and handling confidential information.
• Experience maintaining mailing lists and databases.
• Ability to meet deadlines.
• Strong communication with internal and external audiences.
• Cash handling with petty cash systems.

Responsibilities

• Hit the ground running as an Administrator across Stratford District Children & Family Centres (Warwickshire).
• Provide excellent administrative support and first point of contact duties.
• Input data into databases accurately; maintain reporting systems.
• Manage diaries, room bookings and task scheduling with partner agencies.
• Handle confidential information in line with GDPR requirements.
• Maintain mailing lists and update databases accurately.
• Support budgeting and petty cash handling where required.
• Open/close premises as a lone worker where applicable.
• Assist with minimal physical tasks like unpacking and moving items.

Skills

Microsoft Office

Database entry

Diary management

GDPR knowledge

Mailing lists/databases

Deadline oriented

Effective communication

Cash handling

Lone worker duties

Manual handling/stock

Tools

Outlook

Job description

Stratford District Children & Family Centre's within Warwickshire are a friendly welcoming service who work together with our partner agencies to support families and young people to achieve the best possible outcomes and improve their life chances. The service is tailored to local need with specific provision based on in-depth understanding of the local communities it serves. The Children and Family Centre service includes the following core elements: coordination and administration of the designated Children & Family Centres, associated outreach provision and volunteer co-ordination; provision of a range of stay, play and learn opportunities; service, locality and community development.

We are seeking to recruit an enthusiastic Administrator who will support our team at our Children and Family Centres which are witin Stratford upon Avon District. Warwickshire this post is based in our Lighthorne Heath (CV 33 9TW centre, it maybe that at times you will be required to cover across our other two Children and Family Centres: please note these are based in WARWICKSHIRE, this post is for two days a week Thursday and Friday (9-5pm)

Please note this is not Stratford London.

Objectives of Service:

To join the admin team across the Stratford District Group ( WARWICKSHIRE ) of Children and Family Centres in delivering an efficient and effective service. We are looking to appoint an experienced administrator who will be able to hit the ground running.

The administrator is the touchstone of the service and the first point of contact in the Children and Family Centre. You need to be confident with good communication skills. You will be exceptionally organised, ensuring that reporting systems are in place, data is collected and input correctly.

The Children and Family Centre staff team includes a Children's Services Manager, Administrators, Early Years' Practitioners, Volunteer Co-ordinator and our team of volunteers. We work in partnership with a range of other services to support families including but not exclusive to Family Support Workers, Health Visitors, Midwives, Family Information Service, Parenting Project and Speech and Language therapists, who all bringing a rich mix of experience and skills to the work of each centre.

Job specific requirements:

It is especially important that the successful candidate is able to demonstrate experience of and/or an understanding of the following:

• Highly proficient in all Microsoft packages

• Being able to confidently input information on a database - training will be provided
• Use of Outlook to diary meetings, room bookings with various partner agencies and schedule tasks, accuracy is essential
• Dealing with information which is highly confidential, knowledge of GDPR
• Helping to maintain mailing lists and databases
• Meeting deadlines
• Confidence in communicating effectively with both internal and external audiences and our local community
• Confidence in handling small amounts of money, using petty cash systems.
• Confident to open and close the premises, this includes as a lone worker
• There are some physical aspects to the role, for example unpacking and storing items delivered, transportation of items across centres

The post we are seeking to fill is for an Administrator working 15 hours per week, over 2 days, on a Thursday and Friday. Start time 9.00 am; finish time 5.00pm. The salary band is £24,651 - £25,401 with candidates starting at the bottom of the scale (FTE for 36.25 hours per week), the pro rata equivalent for 15 hours per week is £10,200.

If you have any questions about the role please contact: Nichola Gillmore 07594510674 (Tuesday . Wednesday and Thursday) or [e-mail]

Pay & Reward Framework

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We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

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*T&C's apply based on contract

Workplace Offer: What it means for you

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme

  *T&C's apply based on contract

  About Barnardo's

  We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.