Reception Administrator

Wigan & Leigh College; Wigan; On-site; GBP 20,000 - 24,000; Full time

Job summary

Wigan & Leigh College seeks a dynamic Reception team member passionate about delivering high-quality customer service to students and clients. Join a supportive community in a role that offers variety and the chance to make a real difference in people's lives. Enjoy comprehensive benefits focusing on health, wellbeing, and personal development.

Benefits

Health and wellbeing support

Flexible working

Travel discounts

Gym membership discounts

Green Car Scheme

Medicash

Personal development opportunities

Attractive pension schemes

Qualifications

• Strong background in customer care.
• Passionate about providing excellent service.
• Good communication skills.

Responsibilities

• Provide excellent front-of-house service.
• Handle client and student inquiries both face-to-face and over the phone.
• Work in a high-demand environment.

Skills

Customer care

Communication

Self-motivation

Results-driven

Job description

Hours: 29.5 hours and 18.5 hours

Salary: Pro Rata

This is a brilliant opportunity to join our expanding community of talented, committed, and inspirational colleagues.

Working in a dynamic, values-led organisation, this role is ideal for those passionate about development and innovation within a lively college community.

We offer a range of benefits, including health and wellbeing support, flexible working, discounts on travel, parking, and gym memberships through our Benefits Platform, Green Car Scheme, Medicash, personal development opportunities, and attractive pension schemes.

Role Overview:

We are seeking a dynamic individual to join our Reception team, passionate about providing excellent front-of-house service. You will work closely with a dedicated team committed to delivering high-quality customer service to clients and students both face-to-face and over the phone. This varied role involves handling periods of high demand, providing significant operational experience within a large organisation, and responding appropriately to various enquiries and situations.

This role is ideal for someone with a strong background in customer care, committed to supporting both young people and adults in accessing opportunities that can transform their lives. The successful candidate will be highly self-motivated, results-driven, possess good communication skills, and be passionate about improving lives and communities. The role offers variety, challenges, and the satisfaction of being part of an excellent team and organisation.

Safeguarding:

The College is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Employment is subject to comprehensive checks, including references, health, right to work in the UK, an enhanced DBS check, and a check against the barred list. You will need to obtain a DBS check, which will be processed by Protocol National Ltd/Esafeguarding Ltd on our behalf.