Reception Administrator

SAMpeople; Penzance; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Truro and Penwith Academy Trust and Newlyn Primary School seek a Receptionist Administrator to be the welcoming face of the school. You will handle front-of-house duties, calls, and emails while supporting back-office admin.

Ideal candidates will have GCSE English and Maths, a background in school administration, strong IT skills, and a commitment to safeguarding and confidentiality.

Competenze

• GCSE English and Maths (Level 2) required.
• NVQ in Business Administration or Level 3 IT/typing certificates desirable.
• Proven office/reception experience in a school setting is preferred.

Mansioni

• Welcome parents, carers, and visitors; answer calls; manage school emails and maintain a secure reception.
• Produce digital/print correspondence and manage student records in Arbor.
• Assist with admissions, transitions, and data protection compliance.
• Coordinate school events, room bookings, and diary management; ensure consistent branding.

Conoscenze

IT literacy

Microsoft Office

Typing skills

Communication skills

Formazione

GCSE English

GCSE Maths

NVQ Business Administration

Level 3 IT/typing certificates

Strumenti

Arbor database

Descrizione del lavoro

Are you a welcoming, organised, and proactive professional looking to make a meaningful impact in an educational environment? Truro and Penwith Academy Trust alongside Newlyn Primary School is seeking a Receptionist Administrator to join our team. As the literal face and voice of our school, you will act as the first point of contact for all visitors, parents, and callers, ensuring a warm, professional, and secure welcome.

This dynamic role beautifully balances front-of-house reception excellence with vital behind-the-scenes administrative support.

Key Responsibilities:

First Impressions & Reception: Welcome parents, carers, and visitors with the utmost professionalism; manage incoming phone calls and school emails; and maintain a safe, secure, and tidy reception area in line with safeguarding procedures.

Administrative Support: Produce high-quality digital and print correspondence, manage student records (using systems like Arbor), and coordinate school communication, newsletters, and digital files.

Admissions & Transitions: Assist with the administration of student intake and departures, ensuring accurate record-keeping and data protection compliance.

School Life Support: Help coordinate school events, transition days, room bookings, and diary management, while ensuring consistent school branding across all materials.

Community & Culture: Promote the school’s ethos, cultivate nurturing relationships with students, staff, and families, and assist with basic first aid (training provided) when required.

About You:

We are looking for a calm, empathetic, and highly organised individual who thrives in a bustling environment and loves interacting with people. You will lead by example with integrity, resilience, and a positive, solution-focused attitude.

Our Ideal Candidate Has:

Education: A GCSE or equivalent (Level 2) qualification in English and Maths. An NVQ in Business Administration or level 3 IT/typing certificates are highly desirable.

Experience: Proven experience working in an office, reception, or clerical environment. Experience working within a school setting or using the Arbor database is a major plus.

Technical Skills: Strong IT literacy, including practical knowledge of Microsoft Office (Word, Outlook, Excel, PowerPoint) and excellent typing skills.

Communication & People Skills: Exceptional spoken and written communication skills. You must be a good listener who can handle challenging or stressful situations with kindness, patience, and absolute confidentiality.

Work Ethic: A methodical approach to managing your workload, strong attention to detail, and the flexibility to work both independently and as a trusted team player.

Safeguarding Commitment: A profound awareness of, and commitment to, equal opportunities and the protection and safeguarding of children and young people.

Benefits of Working with Us:

As a leading Academy Trust, we are able to offer our staff a range of continued professional development opportunities alongside family friendly policies and access to the Local Government/Teachers Pension Schemes. More on our benefits can be found here .

TPAT is committed to safeguarding and promoting the welfare of children and young people and expects all staff, workers and volunteers to share this commitment.

Successful candidates will be required to complete an enhanced Disclosure and Barring Service (DBS) application as part of their pre-employment administration. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Other pre-employment checks will include receipt of two satisfactory references, evidence of right to work in the UK, proof of any relevant qualifications and completion of a health assessment questionnaire.

Our recruitment process requires checks includingidentity, right to work, and an enhanced DBS check with a barred list check for all staff and volunteers. Checks for other roles may include overseas checks for those who have lived abroad, prohibition from teaching checks, and childcare disqualification checks, these will be undertaken for all appropriate roles.This ensures that:

Statutory checks on staff who work with children are complied with in line with the Disclosure and Barring Service requirements for Regulated Activity and are completed prior to starting within the Trust. Please also note: At least one member of the recruitment panel will have successfully completed safer recruitment training through an accredited training provider

Online searchers will be undertaken as part of pre-recruitment checks

Where appropriate,details of checks will be held in individuals’ personnel files. We follow requirements and best practice in retaining copies ofand the retention of these checks, and they will be recorded within the single central record for the successful candidate, and in line with our data retention policy for all other candidates.All relevant staff (involved in early years’ settings and/or before or after-school care for children under eight) are made aware of the disqualification from childcare guidance and their obligations to disclose to us relevant information that could lead to disqualification.

TPAT complies with the requirements of KCSIE 2025